Starbucks Coffee Company — Restaurant in New Bern

Starbucks drive thru is the best! My kids are contained and can still get their favorite kind of milk, while I enjoy an iced caramel macchiato with almond milk and we rock out to 90s alt rock! I have never had a wrong order here, they never accidentally give my son cow milk that he's allergic to and they've never double charged my credit card with a second larger total like another location...

A bit upset with the ways I was talked to. I understand people get trained but you dont need to act as if I was in the wrong. I was saying my order. If I needed to go slower then you can simply say. "Ma'am could you please repeat that for me I am new and still learning." I'd be happy to repeat. Not be told I need to go slow because your training a new person and...

Nobody took my order for several minutes, they were not really doing much behind the counter. Nobody brought my order out for 30 minutes and when I went to ask about it, again I had to stand there waiting for someone to come and they were not apologetic and no refund or anything. Very disorganized...