Hacienda Tapatio Mexican Restaurant — Restaurant in New Braunfels

Worst service I’ve ever experienced in my life. Also the worst food my family has tried in a long while. Mgr couldn’t even be bothered to speak with customers, that says a lot. Will never be back and will warn others to spend their money elsewhere. I will say the only positive here was they offered to remake one plate which came as street tacos with about 3/4 lbs of just fat, we were all beyond grossed out and left 99% of our food on their table, and it wasn’t just the sad street tacos that were the issue, every plate was terrible and the entire family of 5 all ordered different things so this isn’t a case of oh it just isn’t their best dish… no, it was all awful! I didn’t want a discount but wanted to speak to the manager so they could be aware of the trash coming out of their kitchen, she clearly didn’t care as she chose to walk right out when employees spoke to her. She should be ashamed of herself as a manager and whoever owns this place needs to review the mess...

Tried this place for the first time. I had the Machacado with a side of bacon. Overall it was pretty good. I added a Carne Guisada taco just to try it. The Machacado was very good with good flavor and great size portion. The Guisada taco was pretty good, but slightly bland. Just added a bit salt and was much better.

The coffee was good. We ordered chips and salsa which were both good. The atmosphere and service was good.

I’m definitely going back to try the Carne Asada plate with Nopalitos!! One of my favorite dishes, as I want to see if it’s good, or great!!

I would definitely recommend to give this place a shot. I don’t think you’ll be disappointed.

Edit: came back for dinner. I finally tried the Carne Asada and was NOT impressed. No flavor and tough meat. The nopales and onion weren’t cooked enough for me. My wife had the Mexican Plate and the crispy taco along with the enchiladas were ok. The refried beans were bland. Breakfast is definitely better...

Our visit: 1/18/2022 800pm Beans and Rice are the staples of Mexican food restaurants. If you cannot get them right, you're not trying. I have had microwave dinners with better beans and rice. The beef in the enchiladas looked strange, was a mushy, grainy texture and was not appetizing at all. Also when you make the guacamole, you should not use spoiled/soured or overripe avocados, it was gross. The cashier lady had an attitude as sour as the guacamole and convinced me to never return. (I didn't mention the terrible food, in fact I lied and said "everything was good". She was just miserable) My wife said her tortilla soup was "GREAT!" which is the reason for the 2nd star of this 2 star review. You shouldn't take your patrons hard earned money for granted. We...