Dunkin' — Restaurant in New Britain

I just left this location and it's 11:15 a.m, the young lady taking my order at the register gave me an attitude and rolled her eyes because she gave my beverage to another customer. I repeated what I had and she said "yeah decaf, right?" I said no regular, I didn't order decaf that was supposed to go to the customer that now had my beverage. Mind you, she took my order and cashed me out. The other customer wasn't paying attention due to her chatting on the phone but that's besides the point, If an employee is that annoyed to remake a simple ice coffee then perhaps they should find a job they enjoy. The rolling of the eyes and the attitude just was not necessary because I was polite and I understand that mistakes do happen and I'm...

🌟 5-Star Review for Dunkin’ on W. Main St., New Britain! 🌟

Huge shoutout to Arlene and her amazing crew at Dunkin’ Donuts on W. Main St. for their outstanding service and dedication to the community! Every visit is met with friendly smiles, prompt service, and attention to detail that makes each customer feel valued. Whether it’s the morning rush or a midday pick-me-up, Arlene and her team ensure everything runs smoothly, and they always go the extra mile to keep everyone happy.

Thank you for being such a cornerstone of great service and community spirit. Keep up the great work! ☕🍩

#CommunityHeroes...

Today my son stop in drive thru awwfull service young kids playing around making my son wait at window while cashier was talking with other workers coffee where done wrong to much sugar and no cream in one coffee she kept telling kid at drive thru come on I need those coffees and she says wait to busy running her mouth awwfull service...... so today I had to go into this dunking dount drive thru always awwfull service again but I was in rush coffee liquid was yellowish not tasted right I pour some I into other cup was yellowish taste nasty dount was hard as a rock like wrapped saved for next day never...