I’ve patronized this establishment before and the food and music were both fantastic. However, last night ruined it for me. We came in and sat to eat but my mate brought kava (it’s like tea) in with him. The four of us were ready to buy drinks and food but we did not have anywhere to put his kava. We were looking over the menu and getting ready to order but the bartender would not let us order because we had one outside drink. We did not have a vehicle near us or anything to put the kava in and we explained this to the bartender. We also conveyed our intention to purchase food and beverages from the establishment. My mate even noted that he would not consume the beverage on premises and stated that he would allow the bartender to hold on to his beverage but she still asked him to leave. Furthermore, the manner in which she asked him to leave was extremely rude and aggressive. None of us noticed any sign on premises noting that there was no outside food or drink. Perhaps this is something we missed but nonetheless we left without hesitation or incident. The four of us are accustomed to traveling internationally and something like this would never happen in Europe. This further solidifies our reason to continue to avoid patronizing businesses in Pennsylvania. While the bartender was well within her rights to take the actions that she did, most establishments would normally bend the rules on a case by case basis for their patrons. The more I get my friends from Europe to visit the more we realize that this country is not as free...
Read moreKicked us out for having a hot tea from Nextdoor. Last night I went to the indoor bar part of this establishment. I’ve only been on the other side that’s outdoors. I expected it to be a good vibe because it normally is but not tonight. When we walked in and no one greeted us and in fact seemed annoyed we were there. The bar tender, some lady and some guy who I think was either the owner or way out of his place told my friend he could not have his drink in there. No outside food or drinks. Fair enough if it was a beer or soda or something the bar sold. How ever it was a Kava (tea) from their neighbor accross the street. We had no where to put it. All 4 of us were there to buy drinks and food. The tea was something he brought to go to take home. They were EXTREMELY RUDE about it, acting like we’re morons. Not even listening to us explain it’s not alcohol and we’re all buying food and drinks. They told him to leave so we all left. If the guy who reprimanded us is not the owner he should be talked to. If he is I hope you read this and understand you handled the situation unprofessionally. Under the context if they had listened instead of ignoring us I think all would have been fine. 4 paying customers who had a tea from their fellow business who they could have used in their favor. We all got tea then wanted to all get food and alcoholic drinks . Instead they lost 4 paying customers and now are getting...
Read moreWent here on a whim during a quick trip to New Hope. The food was fantastic, but unfortunately we had an incredibly rude waiter. Among other things the incident that took the cake was when our food came out. When he asked if we everything came out ok we told him he had forgotten the fried pickles.
Him: You never ordered the fried pickles Us: Yes, it was the first thing we ordered, the rest of us at the table heard it. Him: "Well I'm the only one that matters."
I wish I could make this up, I can't even believe it happened to this day!
We felt that an attitude like that warranted a 0 tip, which of course is a consumers right as a patron of a business. The waiter was clearly upset so he responded with "really?" then full on thrust HIS MIDDLE FINGER IN OUR FACE, in front his packed restaurant. When we asked to speak to a manager, naturally he -was- the manager.
Having the "manager" flip you off is enough for me to share my unfortunate experience with everyone here. Real...
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