This could be a nice hidden gem on Bourbon Street if it weren't for the attitude. I went to the bar to buy a drink. I asked if they could make a rum runner. The bartender didn't look at me, he said "nope", and just pointed to the posted drink sign displayed and said "here are our drinks." He had an irritated look on his face and gave me the attitude along with it as he walked away and turned his back. I then asked another question about the music playing and got more attitude. I thought maybe it was just me. But as I was standing there, another gentleman stepped up and said he'd have another drink. The bartender didn't look at him, said "what do you want?" The gentleman said in a playful way, "I was just up here, do you remember what I had?" The bartender responded, "buddy, I serve hundreds of people a day, i don't know what you ordered." And he served up as much attitude to him as he offered me. Mind you, there were literally 15 total people in the joint when I was there. And approximately only 6 of them had bar drinks. So, this gentleman was one of only a few others drinking there at the time. There's absolutely no reason to respond to this guy as he did. And there's no reason to have treated me with such attitude as well. I have a suggestion to the bartender, if you are this unhappy with your job get some backbone and find a new job. One that makes you happy and not miserable. My suggestion to the owner, this could be an amazing business if your employees weren't chasing the customers away. Hire those with great attitude, fire those with bad attitude. My suggestion to those wanting to vist this place, move on. Don't waste...
Read moreThis is usually an excellent venue, however we had a very unpleasant exchange with a member of staff. The bartender working at 6.30 PM, 23 August was extremely rude when refusing to serve us drinks. At first, the bartender asked for identification, which we were more than happy to provide since we are 25 years old. He then refused to accept our British Driving Licenses (we are in New Orleans on vacation from the UK) and confrontationally demanded that we provide passports. As we attempted to explain to the individual that we had not been carrying our passports, but could provide other identification including military ID and health insurance cards, the bartender ignored us and went to serve others. It may be that requiring passports is the policy of the venue, however on previous nights there was no issue with our driving licenses. Additionally, it would be very unusual for international travellers to carry passports when going out for dinner. We would not write a review on this matter, however we had such an enjoyable experience only a few days prior, and were very eager to support the talented musicians that we had witnessed. It was disappointing to be turned away when we were happy to provide identification. It was also the first time we had experienced anything like this in New Orleans, or anywhere for...
Read moreI would not recommend this place given the many options nearby. We ordered shots for 6 people, were happy with the price and enjoyed. We then sent a different set of members from our party to buy another round, this time for 8, and realized when they returned that the next bartender had increased the price by 50% a shot. When we sent folks to the bar to clarify the drastic price increase, the bartender refused to honor the earlier price and made a series of excuses related to the earlier bartender being untrained or having made a mistake. They then moved on to arguing that we hadn’t tipped enough for our last round of shots. (Generally I think if you’re getting $5 to $10 in tips for one round of shots, where you’re not having to mix anything or move around the bar, it’s a fair deal for bartending, coming from New York.) I think we straight up just got ripped off and they didn’t think that we would notice the major price increase between rounds. The guy we spoke to was basically openly a jerk to our party, and if you’re looking for a place to settle in, you might as well find a place that wants to deal with you in an straightforward manner and is interested in your repeat business versus grabbing a quick buck...
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