Auntie Anne's — Restaurant in New York

I had been going to this restaurant so many times and I was never disappointed. This time when I placed the order for the Pretzel, the cashier picked up and was so nice to tell them that she will not give these hard pretzels. She also told me that there is a wait of 10 minutes for the fresh ones. I thanked her and told her that 10 minutes is not an issue at all. I really appreciate her honesty and being so much customer oriented. I would highly recommend this restaurant if you...

I Had the worst experience today at Auntie Anne's, A Male employee was having some unpleasant words with another female employee , inviting her to his man parts I felt uncomfortable for but she conducted herself very professionally , I hope the male employee gets removed because that was out of line if I didn't fear for her safety I would've left and not even made a purchase but I stayed until I saw the male...

I was there on April 26, the free pretzel day. Only one lady was working and there was a long line. Nobody else was there to help her. She made pretzels and she sold them. I felt bad for her, she was left the to deal with the crowd by herself on a day like this. She was doing her best with customer service and orders but management have failed in performing...