BJ's Bakery — Restaurant in New York

Today around 4 PM, I went to the deli counter at BJ's to buy some maple turkey, ham, and cheese. When I arrived, someone had taken over 20 number tickets. I tried to explain the situation to an employee, but she just told me to take a number and wait.

I told her I already knew and was just trying to let her know that someone had messed with the number dispenser. The female employee just pouted and gave me a rude attitude. She didn't listen to me even after I tried to explain again. She kept calling out the broken numbers and didn't seem to have any customers to serve. I don't understand why she kept calling out numbers when no one was there. If you don't want to work, then you should stay home; you shouldn't treat customers like that.

I will definitely not renew my BJ's membership. The products are not that great, and the service is completely unprofessional. I was planning to place a deli order for 200 people from my church, but I went somewhere else instead.

This is why the store isn't doing well. Does the owner of BJ's know about this? Their employee training is really needed. I will never go back. They were truly unfriendly...

Realmente aunque me gustó mucho lo que pedí, pues el servicio no tanto. Pedimos algo por la Apps y luego cuando llegamos a retirar nos dijo el joven que nos atendió, que no tenían eso disponible y tuvimos que hacer presión para que nos dieran lo que habíamos pedido.

En lo que a mí respecta, no recomiendo lugares así, me gusta que exista coherencia entre lo que venden por sus canales con lo que recibo al momento del contacto personal.

Es mi...

Tanya from the bakery is simply amazing!!! She helped me with every detail of my daughters 1st birthday cake! Thank you...