Burger King — Restaurant in New York

The Best of the Best Burger kings in Brooklyn I have been going to this BK located at 971 Flatbush ave. I personally like it 1- Very Clean 2- Organized 3- Customer Friendly 4- Courteous Staff 5- move Fast 6- No Long Waits 7- Homey intimate atmosphere 8- Serve very Hot food & Coffee as some Other burger kings I tried in the past will serve cold onion rings, lukewarm coffee n the patty inside the impossible whopper almost cold n inedible but here its very hot & fresh. 9- All employees are so sweet n kind n work quickly & efficiently. The most professional person at this location is the manager who is a tall good looking gentleman. He knows what he is doing n handles any issues very quickly n effectively. He does his job the best!!! The lady with the scarf is a bit argumentative. I go to this place for Impossible burger. On their app it clearly says that on wed whopper or impossible whopper is $3. She has argued with me in the past re that which was very annoying she claimed that this BK location doesn’t offer $3 deal on Wednesday I had to tell her that it clearly accepted my order on the app n then she goes she can only give me whopper but not the impossible whopper. So why in the app that offer is every Wednesday there??? I am a vegetarian I won’t order regular whopper I don’t eat meat. She seems to me Not very knowledgeable☹️Management should train her thoroughly so she can answer customers correctly. I go there 2/3 times a week not only on Wednesdays. In the past I had bad experience re the same issue. Manager who is a brilliant man try to resolve this fast by telling her to just go ahead n make a impossible whopper for me. Tdy 2/21/24 is wed n I was there n she started the same story again which got me super upset & the manager heard the commotion n told her to make a veggie burger which already was paid for thru app. I sit in the chairs away from cash register n heard 3/4 times customers complaining of this scarf lady with rude behavior one lady felt she delays the orders n move at snails pace. I won’t be returning to this location anymore even I liked a lot because it causes stress. Thanks to the rest of the team & the Manager...

They are thieves. My first time going there yesterday I was so in the mood for Burger King as soon as I place my order after I got my change in my receipt I was missing three cents. The lady told me she ran out of brownies. Basically I got robbed for $0.03. I work in realty at the cashier register as soon as we run out of pennies we have to restock it in our register to provide to customers it's up to the customers to deny the brownies. Is not up to the cashier to decide not to give it to you. Same thing when you go to a regular store and you buy 99 cent bag of chips they don't give you your penny you don't notice that they're robbing you start asking for your pennies they will add up. Yes I am a little upset about that because I'm trying to go on vacation next year I don't need to be broke because people want to rob me for a few cents. Smh. Part of survival in NY is scrapping every little change you have. Is better to have pride. Then to lose Pride begging people for money like $0.50. Smh. I'm not a savings account...

The food is ok here BUT the customer service is terrible. The staff is rude with bad attitude. Make wrong order without apologizing. My daughter requested her to open the bathroom door, she pretended she didn’t hear anything! My 10yrs old standing there 3 minutes and almost crying out. I have to running to the cashier and asking to unlock the bathroom door!What a shame! What a nasty BK staff with black shirt MANAGER UNIFORM !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!They make fun of customers and laughing so loudly!!!Peoples come here for the cheap and tasty food but can’t stand your terrible service! I don’t ever want to come back this BK even is FREE !This is my last visit to this...