Caridad — Restaurant in New York

I know this is the Bronx but let's face it, it is being gentrified and what does that mean? That the underprivileged, low income people will depleat little.by little leaving those who will spend money for your product. The lack of service is not going to go far. Don't forget there are many restaurants in the area and "El liberato' which employees more people are quick to take care of everyone that walks in the door. On top of the lack of service this place puts their food out and by 1PM the top of the food looks dry. That tells me the employees are not making sure the food looks fresh and inviting at all times.

Customers want fresh and they want to be serviced. If an employee is busy helping another customer, when that door opens , look up and acknowledge that you know someone walked in. Customers will wait patiently if you let them know you are aware they are there.

This place also needs a good system to serve clients. Not "who is next" next can be anyone because people are not paying attention at who came in behind them or who walked away to check out the food. It is not the clients job to know who was there first. I know who was there before I got there but I don't know who came in later and obviously neither does the server. Perhaps is they were paying attention they do. It have to asked who is next because they would know.

My question is...who runs this place ?

Just because you have money to build and pay overhead doesn't not mean your place is so awesome that people will be out the door waiting for service.

The way of the future....service and...

To start you need your vac card to eat in so worth the to get vaccinated just to try the food there. 😋 in case someone need it a encouragement to get vaccinated. Is a dominican food place. The food is fresh because it sells a lot so there always cooking. Food does not sit there long. They had all the basics. By that I mean, rice, bean, meat. They have chicken,bake,fried stew and how many other ways there is to cook it. Few different recipes of beefs and pork too. I aways go pernil. But the pork chops and puerco guisao looked good . They had Sancocho and sopa de pollo as well as comsume de patica. They have your basic salad and potatoes salad o ensalada Rusa as it is call in Dominican Republic. Am have never seem such a full dominican food buffet at any restaurant before. I had Sancocho. We also order mangu con los tres golpes. So so good. I also had a very good cup coffee. I went just before lunch time so the place was basically empty. The service was great. The waitstaff was Very attentive. The place looked clean. The bathroom is unisex and it was very clean. The price was excellent. Now the location not so excellent. I would recommend this place to the locals. Out of towner please know this is not a very " come hang out here in the bronx" type place. The train stations are far. The D train is up a very steep hill and the 4 train is about 20 minutes walk 🚶‍♂️ 😀. You can eat and burn the...

I placed an order for delivery on Monday, on Tuesday I placed another order only ti wait 1hour and a half . To be told ..1. The driver will be there in 3 min, sorry driver is on the way , let me check, please give the driver 5 min. Then you never got the food.. ( no!) Speake with manager .I was then told my food was delivered because the driver is back with the money. The young lady took the order by mistake I'm too far.. the food was given to someone at my apt 5d.. Finally I informed the manager I would just do a yelp review because he was lying to me 5 times already. Very disappointed in the response I received after waiting almost 2hour and then received...