Chadwick's — Restaurant in New York

I’m leaving 5 stars and hopefully the owner will read this as viewers tend to skip positive reviews. Your website hasn’t been updated since 2015 and it states Sunday you guys close at 9pm. Last night for the second time in 4 years I attempted to have dinner at your bar. The bartender was busy and I understand the impetus of closing down. That being said the tone and rush i was welcomed with to put in the order at 8pm cause the kitchen had closed, was beyond me.

Verbatim conversation:

Me after ordering a drink: can I put in an order? BT: you gotta put it in right away I’m not sure they’ll take it, what do you want? Do you know what you want? Me: no I have to look at the menu, I’ll be quick BT after short of 90 seconds: so what do you want? We have to put it in right now, so you know what you want?

At this point my watch said 8.06pm and I got turned off completely and returned the menu. BT attempted to apologize but guys, this is unacceptable. I’m not your friend, family member, or anything else other than a customer who walked in for the first time. Where did your hospitality go? Manners? I wanted to send an email opposed to a review but your website doesn’t have any ways to contact you.

Again, 8pm on a Sunday.

For context, I managed several restaurants in the city over the last 15 years. I think I have an objective view over service and standards.

Rather drive to a different...

Not inexpensive, but great food and superb service. Menu and specials include something for everyone. Nice atmosphere and deserts are to die for. UPDATE Oh, it kills me to downgrade my review from a few years ago. My wife and I love Chadwick's. Especially their Beef Wellington. Food is still superb and they make you feel special conversing with you. It's an easy walk from our home to Chadwick's, but my wife and I both agreed no more Chadwick's. The past few times we went it was extremely loud there. The last time was the proverbial last straw. It was insanely loud. If the Rolling Stones were preforming there Mick Jagger would have to ask for everyone to tone it down since the band is being drowned out. We did not enjoy our meal. The host jokingly commented to us "now its quiet" after the table next to us left. You eat at a restaurant once and it's loud you think "Oh well". Twice and you think "crap". Three times and "aye yai yai". Four times...well we're not coming back. You can eat at the Kettle Black, which is a restaurant/bar a couple of blocks away, and take in a Ranger's game and it's still quieter than Chadwick's. That's right a bar is quieter. It's not just us as our son has expressed the same. We are truly saddened, but the upside is there are tons of other great places...

I had a nearly flawless experience at Chadwicks. It had been recommended to me by several folks and I finally tried it, and will certainly return.

9PM and got seated for two immediately, and was given a choice between two tables. It was very clean and well lit (although not overly bright), quiet, and smelled delicious. The tables are not as close together as many places, it feels spacious and comfortable.

I had lobster bisque, an iceberg and gorgonzola salad, and a medium rare filet mignon. The steak was served with grilled asparagus and whipped potatoes, with a yummy bacon tomato jam. Everything was fantastic, I have zero complaints about the food. In fact I over ate a little, because it was so good I couldn't help myself.

The service was also exemplary. Our server was friendly and polite, knew all the specials in great detail, and frequently checked in with us to make sure everything was good. It was also very quick...we sat down at 9PM and were ready to leave shortly after 10.

I'm looking forward to going back for more. Definitely one of the best places I've been to in Bay Ridge. Highly...