Dear Irving on Hudson Rooftop Bar — Restaurant in New York

Wow. Where do I begin? Devin is absolutely lovely as the host in the lobby. Like super nice and very welcoming as a host should be. The view on the 40th floor is great if a bit small. The cocktails are good if a little pricey but this is Manhattan so yeah. Where does it deteriorate? With George. George is the problem. He is the host on the actual floor of the rooftop. He is arrogant, rude and combative, all of the worst qualities for a host and a human being. I met my friend for a drink and then we started chatting with some cute guys taking photos and then we sat with them. As we were talking, out of nowhere, George comes running up to me and starts yelling at me that the seats are reserved and that I can’t sit there. It was so unexpected and completely ruined our moment of zen and flirting. The guys told him it was ok for me to sit there but George was not happy and he sulked while storming away. We were all in shock at how rude and unwelcoming George made us feel. We couldn’t understand his hostility but everyone agreed that he was rude to most of us that night. Things escalated as I was leaving, when I mentioned to George that maybe he should have asked me before he yelled at me and jumped to conclusions asking me to get up but he started to yell at me again and wouldn’t apologize for his attitude and rudeness. Then he tried to shush me (!) and told me to “get the hell out of there and go anywhere else” but there. Wow! I have never been so insulted and disrespected. I asked him for an apology and he refused. He kept saying we were done and he didn’t want to discuss it further. Honestly, this is absolutely the worst experience because of George. Harassing customers and telling them to leave and treating anyone this way is unwarranted and incredibly rude, nasty and tantamount to harassment. Honestly, I’m still shaken up by how rude George was to me. I cried as I was leaving and Devin consoled me with a hug. Devin is a dream. George is a nightmare who seems like a very bitter person. He should not be working in hospitality. Until he learns to tame his unwarranted anger and takes lessons on how to be a good host, I would avoid this establishment...

If you are looking for a rooftop venue for a private event, just stop looking. THIS IS IT.

I cannot express how happy we have been with Dear Irving on Hudson. We elected to host our cocktail wedding reception at a NYC rooftop- we toured many locations at several different price points, and this was BY FAR the best. Now that our event is completed, I can say with full confidence that we made the right decision.

-The price. Yes, there is a minimum spend for the venue, but it is about 20-30% less than the "comps" out there and the quality of the food/beverage and service is about 400% better. Please trust me on this.

-The vibe. WOW. the views are spectacular. We rented the 40th floor, which is a more mid-century design with a James Bond decor. It is stunning. Our guests were wowed as soon as they stepped off the elevator (and promptly greeted with a glass of champagne-nice touch). It is so stunning that you truly do not need to add any decor.

-The service. Every step of the planning process was guided by the superb Events Manager, Roman. Roman was responsive, thorough, and just a pleasure to work with. Everyone- from our servers and bartenders to the manager on-site was polite, professional, and efficient.

-The Food- delicious. A few of our guests were chefs, so this needed to be top-tier. It was. The paella and filet mignon were crowd-pleasers, but even the simplest appetizers left an impression. And, the cheesecake pops were a kid-favorite 😉

Drinks- This is certainly where they shine the brightest (and should be). You can't go wrong with the cocktails here. For a private event, in addition to serving "classics" you select 4 premium cocktails to showcase. we had a tasting prior for food/beverage (also really well-done), and chose our favorites. While our favorite cocktail here is the "Wildest Redhead," The Pearl Collins was the hit on our big day since it was a record hot day in May!

We have recommended Dear Irving to all of our friends, family, and co-workers, and we will certainly return multiple times to this special place.

Big shout-out and thanks to everyone involved in our wedding reception -- you truly helped make our day...

Loved the views of the city skyline and the cocktails, issues were with staff and management. Had a party of 7 here for a milestone birthday party, and when wanting to pay the tab for the group discreetly at the bar, the bartender told me I could not do that and had to go through my server (who was busy taking orders with other tables, and doesn’t really let me pay for my group in secret in front of them) I had to persist to be able to pay my multi hundred $ bar tab, and once signed I noticed one extra drink was added to my bill. The bartender said they would have to get the manager to take it off the bill, the manager said they would have to speak to the server, and while discussing the issue with the server I mentioned to the manager which drink we were billed extra for. She very rudely snapped back at me “he just told me!” With extreme attitude, I was trying to help the situation letting them know which of the 11 drinks was extra.

I asked for the managers name and was denied (Sat November 2 at 8pm black female long braids). I’ve worked in bars for 15 years in nyc and never experienced this level of rudeness and unprofessional attitude. Would’ve stayed for another round of not for how they handled paying and overcharging. I was also offered an additional “discount for the inconvenience “ though I wasn’t looking for a discount and just wanted to pay for the drinks we ordered and not an extra one we didn’t. It came across disingenuous and condescending and not in any way apologetic, just hostile. Seems the 20% built in tip gives the employees an attitude to treat the customers like nothing. Staff needs to learn how to...