Domino's Pizza — Restaurant in New York

I attempted to make a simple order for 1 medium pepperoni pizza with no cheese. I asked if it was possible to make the pizza sauce with no onion or garlic and the Domino's employee answered that he could. The employee was a bit impatient and did not attempt to fully understand the entirety of my order.

I then received a distressed call because the delivery man could not find our address; he also had great difficulty understanding English and he eventually hung up on me while I was trying to explain where my location.

The delivery man did eventually arrive but told me that I was out of area, and apparently the original Domino's employee that I had called wrote down an incorrect address.

The worst part was that the order was also incorrect- the pizza had cheese and the sauce contained garlic. Thus, I was unable to consume the pizza.

Lesson learned: I would not order via phone again or possibly at all to be safe. Very poor customer service overall....

I ordered my pizza online and paid with paypal. When i get there I politely asked for my order. The young man behind the counter asked for the last 4 of my phone number which i gave him and then a card. I told him it was paypal and there was no card and asked what else could i show him. He then starts being rude to me and he and my sister go back and forth so i said hey i have the receipt i show him my phone he goes to take my phone (ewww gross) i take my phone away after while and am ready to go. He takes the pizza and puts it back then starts talking to me like i was dirt and now I’m starting to feel hurt and upset because i know he was treating me bad because i am a black woman so i called the police but they took to no so I asked for a refund and receipt which i received. But i will be calling corporate and letting them know that this is the last time i get disrespected in their store and i will not be going back...

This was the first time i ordered from here for a presentation at city college and the customer service was terrible. I told them to deliver it to the science building and they told me to call back when i have the right address when the address i gave them was correct. They then told me that they can't deliver there because of security when deliveries in bikes are not stopped by security. After they decide to make the delivery they call telling me they are in front of the school when they weren't. When i called back they say the guy just left. Just when i thought it couldn't get any worse they didn't bring my itemized receipt. I will never order from this location again. This store is run by absolute idiots with a blatant disregard for customer service. I advise ordering from a...