Dunkin' — Restaurant in New York

Unbelievable, I'm here as we speak. This woman with a hijab on is highly disrespectful. They never have a manager in charge so they can void mistakes. There is always these guys that are drunk 2 of them. There is one guy with glasses that helped and tried. Unfortunately due to the language barrier, he couldn't understand. He helped as much. I tried to help him because I know P.O.S systems very well. The woman calls me stupid everyday in the drive thru, not knowing I speak 7 different languages. All I did is order through the app because they're register isn't working to void the item that wasn't able to be purchased. Also the other register isn't working. Why? I'm looking at the other reviews and now see what all of you guys are saying. You're all right. They all went to the back to talk about me while customers are waiting. I'm astonished at this poor professionalism. I have bit my tongue for over 6 months. I come every night and they just can't stop talking about how stupid us Americans are stupid in urdu their primary language. I will be reaching out to corporate and the better business bureau. Also when they were getting construction work done and paint. I had paint chips in my iced tea and the croissant was...

If I could give 0 stars I would. Me and my family went into the drive-thru to order and upon arriving to order we had to wait 35 minutes. I saw that there were 3 cars in front of us so we waited patiently. After ordering, they told us to go to the window. Once we were at the window, they asked us to repeat the order. We didn't mind and he kept rushing us. One of the worker kept saying " I dont have time, say it faster". My husband ordered a banana split and the same worker said " we don't have bananas". Mean while there is a tray of bananas by the window and me and my family pointed it out and he proceeded to say " don't have time". We ordered milkshakes and asked if we could put whipcream and he proceeded to say " milkshakes dont come with whipcream". I understand that it was busy" and there were only 2 of them but you cant rush a customer who is going to BUY the things not get them for free. Dont...

It was late night and I had just come from out of state after travelling with little kids for almost 12 hours.

Requested them for couple cups of milk instead of coffee for the kids. Offered to pay additional for the milk. There were 3 Bangladeshi origin workers and 1 African American. Hands down, the African American gentleman should be a manager at this place. He heard the request and understood it and was willing to help with additional cost, whereas the other 3 Bengali people made a big deal out if it and simply refused to pour milk as if it was going to be the biggest illegal activity ever.

I travel all over and never ever had anyone make a huge deal about providing milk cups.

I will ofcourse write to the Dunkin Donut management, not that I am expecting an apology, especially if the management is of same mindset as that of the 3...