My daughter has been coming here for years with her and her friends and brought tons of buisness to this place to the point where they already know what she wants when they call, yet this girl with the tattoos started working there she will not go when she is working, and now i know why. My daughter bought dinner for me and my other daughter and we got cheeseburgers and fries and she got her cheesesteak with wiz and peppers, she said she knows she is going to get overcharged if the Spanish girl is working and the order always gets messed up even though she gets the same thing everytime. She gets her cheese for the fries on the side so its not soggy when she gets home yet the girlcharged her 25$ for the same thing but put the cheese on the fries that were all soggy when she got home and wouldnt eat them, and she gets charged 21$ for every other time except when this girl works and the girl always says the prices went up, yet when shes not working it goes back to regular price. Today i called to ask how much for a cheese burger with fries and the girl told me 13$ then i came and got a drink it came out to 19$. I know it wasnt 6$ for a drink so i called to ask why it was so much more she said it was 2.50 for the drink and insisted she wouldnt have told me 13$ for a cheeseburger and fries when she most definitely did, even if you include tax it dont add up to 19$. Now i know why my daughter says she always tries to find a way to overcharge and she used to be a everyday customer, she was legitimately obsessed with these cheesesteaks, now they lost a everyday customer because the girl overcharged her everytime and put cheese on the fries instead of on the side, and its always something every time this girl works. Now she will only go when the young man is working or the lady thats about my age. The exact same thing everytime it should be the exact same price and how do you mess up a cheesesteak with peppers and fries with cheese on the side, even today i got a cheeseburger with onions and fries? How do you manage to mess that up and overcharge from the price you originally stated? Im sure were not the only customers that feel this way so they should correct the worker on these mistakes before they loose more buisness because the food is good but noone wants to get overcharged/taken...
Read moreI have been ordering food from here for years, and the food is excellent, as has been their service, however, G's manager, April, recently offered my teenage son a job, his very first, which he happily accepted and was very excited about. His first day of work was October 30, 2023. He worked a total of 3 days (14.5 hours of work in those 3 days), which was considered to be his training, where he was to receive $10 an hour. When his training was complete, he was asked what days he could work going forward, and he let April know that he would be able to work any time except during the Sabbath hours of Friday Sundown through Saturday Sundown. April stopped responding to him at this point, which if she was simply no longer interested in employing him, would have been fine, but she also never paid him for the 14.5 hours he did work. It has now been over a month, and after several phone calls, text messages, and even one in person visit, my son has still not been paid for the time he worked for G's. When confronting April in person on November 23rd, 2023 as to when my son would be paid, April said to me "it's not a big pay anyway, and I told him he would be receiving 'training pay'". When I asked exactly what "training pay" is, her response was "I have no idea". April also went on to blame the owner "Jack" for not letting her know how to rectify this situation. She also told me "You should dial back your attitude because nobody else is going to hire a teenager, and that's a shame because he did really well". She said he did really well, but I guess not well enough to give my son a positive introduction into the workforce by actually paying him what he...
Read moreTasty, But What Happens When You Aren't Looking?
I ate there today. After I finished, I went to pay, and at the same time a chef emptied a large bag of peppers onto the grill. A bunch fell on the floor, and he put them back into the empty bag. I think he saw me because he just put it on the prep table. I left but could still clearly see through the front windows. A second later, the manager, maybe the owner, came back, the chef pointed at the bag and they tossed the fallen peppers back onto the grill without washing them or otherwise cleaning them.
This saddens me, because I have been here several times, and enjoyed the food consistently. I have been to Philadelphia and to the famous cheesesteak places there, and would take these cheesesteaks over those. The service is also friendly.
I am generally not grossed out by food falling on the floor at home, but this is a commercial establishment and even at home people clean things off if they fall before using it.
I am really disappointed to have to put in a negative review, because the food is tasty, but as they say, the true test of character is what a person does when no one is watching.
I had the regular cheesesteak, peppers and onions on the...
Read more