Happy World — Restaurant in New York

The food was good and they were friendly when I ordered, but when the food arrived they tried to overcharge me for my order. I ordered chicken and mixed vegetables, and told them to omit the brown sauce but give me some hot oil (chili flakes in oil).

When I got my food they tried to charge me $1 extra for the rice. When I pointed to the menu that said rice included, the woman insisted that I owed her an extra dollar, but kept changing her story that it was for the rice or the hot oil. I've never been charged for hot oil at any other Chinese take-out place. Plus, I let them keep the brown sauce that was included.

I said, that's just not right - you can keep the hot oil but I'm never coming here again. She took back the hot oil and didn't seem to care. So I won't be going there again. They lost a customer over a condiment. That's what I call pennywise and...

The delivery from GrubHub was over an hour late, almost received my food by midnight (ordered at 10:15pm). When I called, the restaurant first told me they don't take electronic orders, then they couldn't find my order (so they do take electronic orders), then they put me on hold, then they said they would call me back, they didn't I had to call them back after waiting 15 minutes. It started to sound like a scam so I wanted my money back, they wouldn't do it. Instead I had to wait until 11:45pm to finally get my order because the delivery guy got lost. Horrible customer service and very disorganized. Last time I order from here, I suggest to think twice before...

Ordered chow mien for delivery when it came there were no noodles in the dish even though on the online menu it clearly says with rice noodles. Spoke to the manager where he proceeds to tell me that chow mien is just stir fried veggies with no noodles. I googled pics and all pics have noodles and confirm that the dish is supposed to have noodles plus their website itself states it comes with noodles. Unprofessional and false advertisement. Really...