Kathmandu Fusion Kitchen — Restaurant in New York

UpDated: Thu.-02/16/23./Re-Edited: Thu.-10/02/25. Avoiding here is the only choice! Why? Some examples: #1: &, #2: BUGS IN FOOD!!!!; &, FOOD POISOININGS-!!!!! PLUS: Bill OverCharges; Broad Menu OverPricings; Too Many Added Fees; Wrong Pricings Charges; Non-Negotiated; &, Non-Discussed Bill Errors; Non-Refund Policies; No Mistakes Admitted Policies; No Apologies Offered Policies; Etc.! Plus: Clueless; Un-Imaginative; Un-Visioned; Un-Inspired Menu Items; -RUDE; ARROGANT; --OFFENSIVE; DRUNKEN; INATTENTIVE; &, -short-sighted: owner(s); -&: wait staff; stolen tips; limited abilities of kitchen staff; a narrow range of: flavors; tastes; varities in menu choices; &, kitchen offerings; EXTREMELY BAD OWNERSHIP; &, EQUALLY BAD MNGMNT; bad layout of interior space in dining room area; to-go order's people; &, pick-up persons directly interfering in diner's personal spaces; &, in direct competition for time; &, attention demands of wait staff; opening up storefront too late for early lunchers; &, closing too early for late diners; too much focus on alcohol beverage sales!!; &, over-usage, of standardly allergen contented products, including lactose intolerant milk products; &, herbal upsetters; which carry common; &, typical highly offending reactions to them; like: coriander/cilantro; onions; peppers; chilis; &, other absolutely too hot; &, indigestion generating spices; plus usual repulsive kitchen choices, such as employing cooking ingredients, like: mints; greasy oils; fillers; sugars; Etc.; &; this kitchen's tragic reliance, on: high glycemic; artificial ingrediented; high caloric; high fat; &, various other: auto-immune; &, genetic body illness triggering contents; undercooked; COLD; &, uncooked items; ETC. All these combine to create a slew of un-needed challenges, for all of its' paying diners here. In addition, the narrow-minded reactions, of refusals in: this establishment's operators, to openmindedly allow; offer; &, embrace: positive on the fly changes in its' service styles; nor: any discussions about their food; etc.; plus: VERY FEW choices of electrical outlets for device recharging needs; &, limited seating options for eat-in clients; limited delivery on outgoing service; limited beverage choices; SLOW KITCHEN; ALL STAFF SLOW; tiny portions; w/: sadly, very little change in restaurant operation set-up over long yearly time spans; low ages; &, low experience levels of staff limiting their: knowledge; flexibility; resilience; wisdom; independent decision making agency; &, discretion; fused w/: their HUGE BAD judgment; all mix together to produce an overwhelming set of customer stressors; &, lower overall satisfaction quotients. These diner eat in; &, take-out obstacles, also include: an overly intolerant server mind-set; an ownership mindset hugely resistant to any changes; added to a toxic level of overly abundant homeless in all of the nearby; &, adjoining areas adjacent to the place of this establishment, that also generates additional problems inside: this restaurant-!; added to NO security enforcement of its' own, NEEDED private spaces; delivering a much lower calibre of: both, service; &, product quality. Also, the notable; UN-NEEDED jump in night-time; vs. daylight hour pricings, &, a too limited supply of lunch special menu selections; added to bizarre menu options like "Chinese Chow-Mein" dishes; Etc.; that adds large detractions; &, distractions; from the menu selection pleasure quotient; &, the overall sensations of lower levels in customer takeaway satisfaction ratings, ETC., all of which, lead this reviewer, to conclude, that; this establishment, simply; &, casually: throws away its' potential. It does seem sure, that this place, has taken too much for granted, for far too long! This is rather sad, since this could be better Nepalese dining; but, hasn't been for an extremely long time; &, still isn't currently either; &, in all liklihood, it never will be!!

Bottom Line: This is: a NO-GO!!

A. - [Up-Dated-Thu.-02/16/23./Re-Edited:...

The times I have been here, the place is hardly packed. Whether that is a sign - take it how you will. An employee came from the kitchen to take our order but was hard to understand and came off rude before we said anything. He was not enunciating clearly and sounded like he was slurring words. Plus the way he was talking to us sounded rude and demanding. Letting that slide, we told our order and the guy paused a few times and seemed frustrated trying to enter it into the machine like he was struggling. Our receipt was given to us, which is weird because there was a sign about it being a 4% discount if paying by cash. If there is a sign about there being a discount if paying with cash, you’d think the staff would ask if you’re paying by cash or not before they print the receipt. I even asked about the discount sign and again, the employee was hard to understand because he was mumbling and slurring words. It did sound like the machine adds tax automatically so there is nothing we can do. Seems confusing because I’m not sure how that relates to the discount sign. I let that go again because I really want to like this place. But what drew the final straw was what happens next. The receipt gets printed, the confusion on the discount sign, and then we pay it. I’m not sure how this happens when the machine tells you the change to give customers but the wrong change was given. We were owed more than what we were given. We confusingly mentioned about the wrong change and showed how much he gave us. He fumbled about with the machine and even asked how much they owe us. We showed the change we were given and the receipt. He continued to fumble about and said something was hard to understand again. It sounded like the machine won’t open up again? Maybe unless it’s to take an order? It took us maybe 5 minutes to sort it out and when we did, he went into the kitchen and raised his voice. While I’m not fluent in the language, I did understand he was talking about a customer and he looked at us while saying it, so it’s my guess he was talking about us. He was loud to the point the kitchen staff and staff outside heard and laughed. The whole experience was the last time I will come here and order. I don’t want to eat from a place where I...

Went here yesterday with two of my friends. We were tired and hungry so my friends grabbed a Gatorade each while I grabbed a bottle of coke from the fridge . We sat down and a waitress came to take the order. One of my friends order a chicken thali and the other ordered momo while I ordered egg chowmein( I eat egg every now and then but don’t eat meat). Five minutes later the thali is brought but the the other two orders are not. As my friend is about to end the thali, about 15 mins later, a waitress brings momo and a plate of chowmein. I ask her if it is egg chowmein, she tells me it’s veg chowmein, instead. I don’t want to create a fuss over it and was also hungry so decide to just accept it. Except, once I take a bite I realize there are chunks of chicken in it. I call the waitress and make her aware of it . She seemed unfazed by it and walked away, only to come back and let me know that it was in fact chicken chowmein and expected me to be one with it. I tell her that’s not my order. She goes to the kitchen to confirm, comes back, and tells me there was a mix up of orders and my order somehow went to a delivery container and that I’d have to wait for them to make another one. At this point both my friends are done eating and we also had another place to be at so I asked the waitress to cancel the order instead. She nonchalantly tells me it’s already in the works and may be I should just pack it and take it home instead if I’m in a hurry. I tell her “No” and to cancel the order. At this point I’m infuriated and we are ready to leave, my friends go up to the counter and pay their own bills - separately. I am tired, hungry and pissed off so go to towards the door and stay away from the counter or anyone that works there.At this point the manager calls me to the counter and has the audacity to ask me how I’d like to pay three dollars for the Coca Cola I drank. My friend interferes and tells him to take it off the bill he paid (which was initially a tip)…this was definitely the most unprofessional, unethical and careless behavior I’ve ever faced at a restaurant. Would not recommend this place to anyone. Terrible customer service, with no accountability and absolutely no regard for customers’...