L'Artista Italian Kitchen & Bar — Restaurant in New York

Food was good, but service was HORRENDOUS! I dine in at L’Artista Saturday 3/5/22 with my husband and another couple. When we got to the restaurant we waited by the door waiting for the waiter for sit us, few minutes after waiting he marched straight to us but only to completely disregard us and head to a delivery person who was waiting outside and we should have taken that as an omen. He walked passed us again, then came back(all this time he never acknowledged/greeted us nothing), we greeted him and informed him we had reservations, he showed us a table and told us there was another seating area in the back, we decided we wanted to sit in the back. He then left us standing, while he went to take the order of one of his tables. We patiently waited, once he was done he sat us. The entire time this waiter ignored us, and when he did spoke to us it was quite dismissive, and rude and wasn’t shy to show it in his gestures as well. We ate and order desert. He cleared the table but left a few drops of food on the table and a bunch of paper napkins. We decided to just wait and hope that he would eventually cleaned it up and we were wronged. We had to ask him to cleared it up in order for him to do so, and of course he was sure to show us how he felt. Also they have a twinning tea on the desert menu label as an organic tea which it isn’t there is no USDA stamp on that. We ate our dessert and then asked for our check. The waiter brought our check with a completely different humour If I didn’t know any better I’d say they switch him up. He brought our check and apologize for his behavior blaming it on the fact that he was the only server for the entire restaurant. So he did knew his comport was unacceptable and now that it’s time for tip he wanted to apologize for his behavior. We still went ahead and tip him fairly and never said anything about his behavior and there was no need for us to say anything because he himself knew the way he was acting was wrong. I worked as a waitress throughout my entire undergrad, and if I had acted a tab of how this waiter acted I would have gotten fired in a heart bit. Like we were afraid to even to call him to ask for anything because of his entire demeanor. To whom it may concern please check your waiter, because this is...

EDIT JUNE 2023: Unfortunately I need to update my review for this restaurant from 5 stars to 3 stars. I dined here this evening (after visiting numerous times since my original visit). I still love that it’s such a great addition to the neighborhood, however tonight fell short. The pizzas changed (they now call them flatbreads instead of pizzas), and I’m almost positive the funghi pizza was a frozen pizza that they added mushrooms to. And if it wasn’t frozen; the point is that it tasted like one - processed cheese, tomato sauce out of a can with no transformation, pre made crust, etc. The spaghetti carbonara was good, although the sauce seemed like it was just chicken stock thickened with some sort of starch. The seared tuna was the best dish of the night, but it could’ve been a bit rarer with more of a sear. I hope the owners actually review this feedback, because it’d be a shame to see this place continue to go downhill.

ORIGINAL MARCH 2022: If I had more room in my stomach, I probably would’ve ordered the entire menu. This place is seriously a hidden gem in a neighborhood with not a lot of restaurants of this kind. I ordered the salsiccia pizza and the tagliatelle ai funghi - both were made fresh and tasted spectacular. The restaurant has an exposed kitchen, so you can be sure they aren’t trying to hide anything when it comes to food preparation. Looking forward to coming back and trying...

I booked L’Artista for a private event last night and I could not be more thrilled with my experience! It was my first time planning an event at a restaurant, and from the very beginning of the process, manager Guillermo was so impressive and attentive. He helped me so much with choosing the menu and made sure that I was happy and relaxed during the event itself. He was so detail oriented that I knew I could trust him and the staff to handle a large group with confidence and ease. I never thought planning an event like this could be so low stress! Our bartender for the evening, Mike, was so friendly and kind that many of my guests were telling me how much they liked him. He was behind the bar by himself, so the fact that he could handle that many people and still be so nice and calm was very impressive. And I haven’t even gotten to the food. The food here is absolutely incredible, with special attention to fresh ingredients. And if you’re looking for a great (and I mean GREAT) charcuterie board in Hamilton Heights, look no further. We love L’Artista and will...