Land Thai Kitchen — Restaurant in New York

Really wanted to like this place and went in on a calm, not busy Wednesday evening for a walk in time around 6pm or so. Lovely decor I must say. The reason I gave this restaurant such low stars is because the pad see ew was flavorful, but the texture of the noodles was not to my liking. It was new for me is all—chewy goodness still, but a bit too chewy and kind of thin at the same time? Lumpy, weirdly as well. The second reason I gave this place low stars was because I wasn’t expecting to be judged for the subjects of our personal conversations by the hostess and other guests. Mind you it was a bit empty and maybe we could have had more savory topics and maybe we could have spoken quieter. But it was an empty and calm Wednesday night and we are four young friends just trying to catch up. So I don’t think it was warranted when the hostess (who at that point became our server) came up to us and rudely—with a huff, I might add—asked if we wanted dessert. Mind you we were in the middle of the conversation so I feel like she was trying to interrupt to get on with her job. When my boyfriend genuinely did not hear what she said and asked her to repeat herself politely, she rudely responded again, “DE-SSERT?” Loudly and with an attitude as if we had never spoken that word or had dessert before. We politely declined and she went on her way back up to the hostess stand. Although we politely declined, we definitely clocked the attitude.

At another point in the night, the quiet elderly gentleman who dined next to us had gone up to speak to her on his way out, presumably to say goodbye. I think throughout the night, since all the seating is off to one side with a long bench against the wall—and he, for some reason, was sat directly next to us—he’d often turn to our conversation and listen. Therefore, I believe that when he greeted the hostess on his way and stopped and had a minutes long conversation, I found it quite rude seeing the hostess and this customer turn towards us and laugh at us. As this did not happen long after we had our own personal conversation, it seemed they were making fun of us.

Furthermore, when the hostess took our card for the check and subsequently said bye to us as we exited, she did so monotonously and rudely. She handled both of these interactions as if serving us and interacting with us were such great burdens to her. I’ll give the establishment some credit where credit is due and take responsibility for our part of the evening, but there is no reason to talk down to your paying customers. Our server who initially served us was incredibly kind and lovely, so I was surprised we did not get that from all staff. I used to work in the food service industry as well, so if the hostess was having a bad day, I’ll give it to her—she’s human, too. But there’s no reason to belittle your customers at every opportunity, especially towards the end of their visit. Leaving after these instances left a bad taste in my mouth. I don’t think I’d recommend this restaurant, and I was...

This place isn't just a grocery store. It's a FAMILY. We love going into Sorriso's, and I probably go in there an average of 3 or 4 times a week. When I was pregnant with my son, I had these wild cravings for their sandwiches. Especially their Scarface sandwich, which is to die for. I would wake up in the middle of the night craving it. So whenever I walked by, they would wave me in, ask me how I was feeling, and make me a Scarface to take home. I probably bought about 3 Scarfaces a week for one of those trimesters! Once our son Ralphie was born, we started taking him in there all of the time. He LOVES it. The wonderful smells, the sweet customer service, and the delicious samples of little bites of cheese and meats... We hired Sorriso's to cater his entire first birthday party. It was a massive hit. Every parent there was asking us where we got the food from, and the ones who have been there before were excited about it too. We threw him a huge party for his first birthday, and there was more than enough food to go around. Their party platter of lasagna was the biggest hit of all. People were licking their party plates clean! Whenever we go in there now, they are always asking us what we plan to make with what we buy. Sometimes they offer up a better idea "Oh! You're making this to put in a tarte? May I suggest this cut of meat instead? Here's a sample. It might hold up better in the baking..." for example. And they are always right. When I go back in the next time, they remember and ask how that meal turned out. I am so excited that our son gets to grow up with this sort of place in his neighborhood. This sort of store is the very reason why I love...

Don't let the small size of the store restaurant deter you from eating here because the service is out of this world amazing and the food is great.

Why is the service out of this world? Because the staff is amazingly attentive to your needs. Before ordering I wanted to know how spicy the food was. I mentioned to the waiter that while I enjoy and can tolerate spicy foods I don't have the highest spice tolerance and he recommended medium spice. When the food came I was having a hard time enjoying the food because it was too spicy. I didn't want to have the kitchen recook anything because my friends and I were catching a movie but the waiter quickly noticed, asked what was wrong, and immediately offered to bring out a mild version of the dish. When he noticed I was hesitant, he asked why and said he would ask the cooks to work on it right away. The food came out quickly, and was delicious. My friends and I made the movie and I had a very enjoyable meal.

I also just want to say that they were great about replenishing water. It may sound silly but you'd be surprised at how many waiters/waitresses forget about something so simple such as bringing out or filling up your water glass. I tend to go through water quickly (and not just when I eat spicy meals), and I never had to ask to have my...