Maggie Mays — Restaurant in New York

I usually write only good reviews. And as much as possible, I skip writing bad reviews if I sense that an establishment or their team members are doing their best. In this case, we were of course disappointed that we were unable to use a credit card. And it was a bit tiresome to keep retrying the ATM machine & getting charged a fee. But what prompted me to write this review is that soon after we received our appetizer portion of the meal, I noticed my table cloth had green and brown hardened stains at the sides of the table. I mentioned something very politely to the server or bus girl. They offered to move us but we already had food and we happened to get the warmest part of the restaurant which we hoped to remain at. They put a linen napkin over my table to hide the brown and green stains. We didn’t proceed to create a big deal out of it, but our experience could have been better. I used to go here a lot over a decade ago and I always had good experiences. But this time I was underwhelmed. I was surprised that no manager nor owner stopped by to acknowledge the stains. They could have, at the very least offered a small courtesy discount. But we felt we shouldn’t need to ask for courteous gestures by restaurant staff. I believe that almost any other customers would have made a bigger deal out of this while we remained courteous to the wait staff. One of the girls told us that the brown hardened stain is likely chocolate cake and not blood. But I think Maggie May can do better with having clean table cloths for each new customer before seating them. And if a mistake like this happens, then send a manager over to talk to the customer & offer a discount as a courteous gesture. This is not about trying to get food at a discounted price. However if the manager walked over to us to acknowledge this & if s/he offered a discount, then at the very least, we wouldn’t write a mediocre review & we’d try to come back another time with the hopes that all would be very decent, at the very least. And it’s not the onus on the customer if they happen to notice an uncleaned table cloth after they’ve already sat & received some of the food. I’ve seen restaurants make courtesy discounts during moments when something was obviously questionable or potentially offensive to a customer. Not because the customer is greedy nor taking advantage. But a discount is an immediate way to show a customer that you acknowledge something was off. There’s not much more a restaurant can do once something was wrong. Our food was ok. Chicken Marsala was decent. Chicken Maggies a bit bland. I might order the Marsala again. But I’ll skip the Chicken Maggie’s. I’ve had good experiences here more than 10 years ago. I’m not sure what happened this time? Accepting credit cards would...

We were party of 8 and ON WALKING INTO RESTAURANT WE HAD TO WAIT TO BE GREETED. THE BAR WAS EMPTY BUT FOR ONE COUPLE HE BACK ROOM WHICH HAD A NICE FIRE STOVE BLAZING. THE RESTAURANT WAS A LITTLE COLD. WE HAD SILVERWARE AND NAPKINS ON THE TABLE AND THE WAITRESS DISAPPEARED? 10-15 minutes later she came back and asked if we wanted drinks. Sodas and waters were brought .. She then took our orders afterwich she brought bread and as an after thought came back and asked if we wanted oill or butter for the bread. She did n't ask me how I wanted my burger cooked!? the group multiple dishes from shepherds pie to chicken pot pie bbq ribs and chicken francais chicken amalfi. All the food was underseasoned ! No salt,pepper garlic or added punch. I HAD THE HAMBURGER DELUX AND ORDERED A SIDE OF VEGETABLES. I HAD CUT THE BURGER IN HALF AND STARTED EATING IT AND GOT TO THE MIDDLE AND SAW IT WAS RAW! I CALLED THE WAITRESS OVER AND SHOWED IT TO HER AND SHE BROUGHT IT TO BE REFIRED.... aS AN AFTER THOUGHT I ASKED HER IF SHE COULD DROP THE BURGER CHAQRGE AS IT WAS A WASTE ANYWAY. AFTER THE FRENCH ONIOON SOUP I WAS PRETTY FULL. UNFORTUNATELY THE CHEF HAD ALREADY FIRED A NEW BURGER AND SHE RAN BACK VERIFYING I WANTED NO PINK IN THE BURGER! I GOT A NEW BURGER CUT IN HALF TO CHECK FOR PINK WHICH WAS HALF THE SIZE OF THE ORGINAL BURGER WITH A SMALL PORTION OF FRIES. THE RESTAURANT DOESN'T ACCEPT CHARGE CARDS OF ANY TYPE! I HAVE FOUND THIS TO BE A SIGN OF BUSINESS LOSS. OVERALL IT'S NOT A BAD PLACE BUT THE SERVICE YESTERDAY WAS TOO SLOW. ALSO NOT THE FRONT ENTRANCE HAS A FULL STEP UP TO GO IN. THE BATHROOMS CANNOT ALLOW A WHEELCHAIR TO PASS INTO THEM. HANDICAPPED PEOPLE WOULD HAVE TO BE LIFTED OVER THE STEP AND HELPED IN...

omg..I don't want to give a good review I won't get a seat..but I just have to . ..this is the BEST place to eat on long island A HIIDDEN GEM... HUGE portions OFF the scale..the food is AMAZINGLY AMAZING..these guy who cook your food? they are true professionals real pros ..the service couldn't possibly be better.. this place blows TOAST away...the kitchen is right there out in the open..bathrooms are clean..now I'm fussy as heck about where and what i eat..have nothing bad at ALL to say here and that's extremely odd. zip zero nadda..just go check it out .better than any dinner on long island and I've been to them all..and the prices?..welcome back to 1999..fantastic HONEST prices..no price rip off to be found..check it out..you'll thank me. oh and btw.. my oh my. the waitress are smoking hot..lol and sweet as cherry pie and the owners are such nice people and always there..good vibes all over...