I've eaten at every restaurant in the neighborhood for more than 20 years. This was my first time at Manny's. Most of the food was excellent and some things were exceptional, like the coq au vin special and the frites. But the service--while polite and friendly--was the worst I've ever had. It took 4 requests to receive a place-setting.The cocktails came long after the wine. We asked for butter and salt with the bread (one piece, no more was offered), twice, and it never arrived. The main course took 75 minutes -- so long that the waitress came to take our dessert order and, upon hearing we hadn't received our entrees, did nothing. Everyone got the wrong utensils. We received the wrong soda, the wrong side dishes, and ran out of time to order dessert. The check was incorrect, charging me for replacing the items they had sent incorrectly. We expressed our concern to the waitstaff and to Manny, yet nothing was done. No one even came over to see if everything was okay. It's a real shame because the food was very very good, but the experience- the errors, the lack of attention, the infinite wait--- made me feel like the $400 spent on dinner for 3 wasn't worth it. And I'd love to come back for the food--the chef deserves enormous credit-- but the experience overall was so disappointing it's hard to imagine...
Read moreI give the cooking 4-5 stars. Fifteen years ago, my family dined at the establishment known as Bistro Cassis. We ordered a bottle of white wine which was clearly “corked.” Meaning, undrinkable. We never returned. The Maitre D, the tall silver haired host of the house, actually took a sip out of our bottle and declared it “perfect.” Fifteen years later, under new management and renamed “Manny’s Bistro, “ we decided to try it again. Lovely cooking, no complaints. But the same HOST, failed to check my ID upon entrance (He didn’t even ask to see my vax information) and passed me on to the guest waiting for me. Upon exiting the restaurant, he was having dinner with his friends and never looked up. Now, my friends want to try the restaurant and I am not sure I want to go back despite the quality of the cooking. Can you tell me why I have a problem with this Maitre D 15 years apart? Someone in management is not paying attention. Believe me, I’ve been all over the world and I still can’t forget his reactions to our wine bottle. This guy is having a good time for himself. I really want to go back, the cooking was really good. If I can’t be sure that others are vaxed around me, why...
Read moreA Disappointment All Around – We Won’t Be Returning
We were repeat customers, but this last visit sealed the deal — we’re done. The owner was downright rude and dismissive, which left everyone in our party shocked and insulted. It’s one thing to have an off day, but to treat loyal customers with such disregard is unacceptable.
They’ve clearly shrunk the portion sizes since our last visit. Two of us ordered Diet Coke with ice on the side because in the past, they’ve filled the glass mostly with ice and just a splash of soda. Well, this time they served us about 4.5 ounces of soda — in a half-filled glass — and a separate cup of ice. When we politely said something, they added maybe another half ounce. It felt petty, like they were measuring it out with an eyedropper.
The food? Mediocre at best. Not worth the prices or the attitude. And the service was just as underwhelming. The waiter ignored our empty water glasses, and when finally asked, filled only one — despite the rest of us sitting there clearly parched.
Unwelcoming, stingy, and indifferent. There are too many good restaurants in this city to waste time or money here....
Read more