Mido — Restaurant in New York

I would've gave this place 4, maybe 5 stars if it wasn't for the customer service.

My daughter and I tasted 3 different wines. The waitress seemed annoyed with each tasting, including the very first one she gave us. We ended up opting for martinis since we didn't like any of the white's we tasted.

We ordered a few items from the happy hour menu and several sushi a la carte items from the regular menu.

All was tasty and fresh except for the most expensive piece, which was a Toro Sushi for $12. It was chewy. My daughter tried to take one bite and with fail put it back down on her plate. She basically had a mangled piece of fish on her plate at this point. When we called the waitress over and asked for a substitution piece, a hamachi which is only $4 on the menu not nearly the cost of the toro, the chef said no stating the sushi was fresh. We advised the waitress it was a matter of the cut not freshness. Then she said she still couldn't substitute and that they all tasted the toro and it was fine. At this point I demanded that they give my daughter a proper cut of toro which they did. This piece was actually worth the $12. It tasted fresh and melted in your mouth like butter as it should.

The mere fact that the waitress and sushi chef kept challenging us was a complete turnoff, as was the obvious fact that the waitress didn't seem happy about pouring us tastings of their subpar wines.

Minus the customer service and hit or miss sushi, the rest of our order was great. Would I come back here after our...

Bumped into this place whilst looking for somewhere to eat in the neighborhood and thought we'd give it a try.

Can't comment on whether the sushi or sashimi is any good or not as I don't tend to eat it often enough to judge. But thought I'd give it another go to see if this restaurant's version would wow me.

The presentation was perfect and there was a good selection of different types provided on the lunch time special. But I actually preferred the chicken teriyaki on my husband's bento box special. The chicken was super tender and the sauce quite lovely. I think I'm going to have to stick to cooked Japanese food in future as the sushi/sashimi just doesn't do much for my taste buds. One criticism was that the tempura batter was rather soft, needed to be crunchier, but it wasn't greasy.

The restaurant is very nicely decorated, wasn't too crowded and the one waitress that was serving everyone in the restaurant was very pleasant and efficient. Considering she was serving about 5 or 6 tables all by herself I was pretty impressed, especially after exiting a certain restaurant down the road that couldn't muster up much service with more wait staff, we left that to come here, so bonus points for excellent service.

I suspect when it's more crowded here the noise level could be a bit louder as the decor is all...

I was not happy with my experience here. I went with two friends - one of which had recommended their quality of fish and rolls to me. We were a total of THREE people, dining for DINNER (regardless of what you replied with; actually I don't think you care to even remember). You gave us a table for four when we had asked to sit at the back. When we arrived, the waiter would not allow us to sit where we asked: the place was empty, and they insisted the seats were reserved. The fish was warm and the taste was bland and when I asked the chefs personally for a special request of a hand roll, they were less than accommodating. As well, I was not impressed or happy with the quality of the rolls that arrived at my table. An hour later when we finished and left, the seats that the waiter had said were originally reserved were still empty - as was the restaurant. The total of my bill came to $160+ and I even tipped. For those who want every dollar of their hard-earned cash to be worth it for a sushi experience, I would not recommend this place or the quality of the food. I will not be returning; there's plenty of good sushi and Japanese restaurants in New York, and this one has left a poor taste in my...