Little Shop of Crafts — Attraction in New York

I took my three and half year-old granddaughter to this facility about a month ago. The attendant at the cashier station was very rude from the very beginning. The first thing she did, when I paid her $72.00 for 3 small cheap looking white clay figurines that my granddaughter wanted, she returned my change with the receipt and slammed it down outside the counter to where I was standing without saying a word. Subsequently, after we did some hands-on painting to one of the cheap looking white clay figurines my granddaughter ran to the sink to wash her hands and she shouted at her to “stop running”. Really, she is three and half years old, and, I was right behind her. Next, when we had finished painting one of the cheap looking white clay figurines and took it to her for drying, my granddaughter stopped to play with the little plates on the wall and she shouted again at my granddaughter to stop playing with the plates. Really, she is three and half years old. The final straw came when we had finished painting the last piece of cheap looking white clay and took it to her for drying; within two minutes she brought the piece back in a paper bag and handed it to us without saying a word. As I stepped outside between the two doorways, I noticed this terrible chemical smell coming from the bags. I went back inside and told her how awful the smell was, and, that the smell gave me an instant headache. I also told her that I felt she did not give the figurines enough drying time, and, because of that, the chemical smell was more intense. I asked if she could let it dry and I we’ll come and pick it up after my errands around the area - she refused. But what worried me the most was while I was speaking with her, she kept shouting at my three-and-half year-old grandchild, who was fidgeting with her mask, as any three-year-old would do, to put her mask on and proceeded to tell her she had to leave the place if she is not going to keep it on. I could not believe the way this attendant kept shouting at my three-year-old grandkid throughout our stay. The way we were treated that day was inexcusable behavior by this attendant and we will never return to this place ever again. A word of advice to you, especially if you are minority, to be cautious of going to this place. Also, we were seated by the entrance door and another assistant was cleaning the doors and left all the doors open, and that day was 20 degrees outside. We were freezing! Note: When I got home, I had to leave the figurines pieces outside for about three hours in the hallway for them to dry and the chemical smell...

This place was well on its way to a 5 star review... But it turned into a sad, expensive and disappointing experience for me and my 7 year old and one and a 1/2 old daughter. A very uneducated, rude and entitled employee approached me and my one year old daughter for how she was pouring the paint directely on her own work. “Excuse me, she can’t do that” she said... She turned her back on us after I asked her to stop for the tone was so unbecoming and harsh... approaching us unkindly and clearly out of place.. This is a place where you should be able to enjoy. I hope that you don’t cross path with this particular employee. The other girls were fine and correct even when the tension rose up during my adamant complaint. The place is OK. Im sure I got lucky with this unfortunate encounter with...

This is such a fantastic arts and crafts store. They cater to literally every age. You choose the piece you want to work on and someone shows you the paint you can use . You pay for the piece and you sit and work on it for as long as you want. There are sequens and jewles and glitter and you can do mosaics and beading ... the possibilites are endless!!! The staff here is amazing (shout out to Joy!!) and so patient and so willing to help and give suggestions. I have seen little kids in high chairs here having a great time and they also have evening events for adults which are so fun. They have classes you can attend and also a camp (or afterscool), and they also do parties (they have a party room). This is a wonderful activity to do with your child - very...