Mochi Dolci — Restaurant in New York

I feel really bad for the one worker who is making the food and running around to get everything situated but this place is only for the aesthetic and maybe thrives better as a bar more than anything else. This place makes some of the worse boba I have ever had and after asking for a redo, it was not good. Our plates and utensils were sticky and not cleaned properly and after asking for clean utensils, they were still sticky. We were given a food item that we did not ask for and the worker failed to inform my table that the item we had requested was not in stock. We were there for an extremely long time just waiting for our food. The table in front of us had an equally long wait as well for their food. When we paid, we got charged more for an item that was never on the menu! The poor employee was making the food at the front and cross contaminating everything.

Shame on management for overworking this poor worker and shame on management for being this messy and disorganized! This place either needs a better management system or it needs to close permanently.

Edit: You can continue to blame the costumer who gave you a bad rating based on carelessness and poor attention to detail overall, but it is very telling of the owner who gets defensive over customees sharing their experiences versus owning up to the issue and improving overall service and hospitality, understaffed or not:

Your claim that we were notified about a substitution of our order which was not correct and a blatant lie. One person in the party was vegetarian and you had handed us whatever was available so if the food is made fresh, why did you give my party something we did not order and failed to tell us the item was not in stock? Make that make sense. If the person requested an item that was vegetarian due to their dietary preferences, why would they want beef when they didn't ask for it? The person who took our order disappeared for about more than 30 minutes and said person failed to notify us about anything. Yes your plates and utensils were sticky as they were there when we sat down and they were not washed properly. If Google allowed me to upload a photo, I would have posted a photo of the sticky-in-appearance plates that were given. I do not give false statements just because I feel like it. Everything that had happened, happened. We got charged more for an item that was not order and not on the menu either. Fried tofu is not the same thing as fried tofu with kimchi, which is an additional add on charge to something that was not on the menu physically handed to us.

There were no "personal attacks" on any staff as my party was very respectful and understanding of the poor worker who was wearing multiple hats at once. You can do as much damage control as you want to but you have other reviews that have also not had pleasant experiences here. It's not all smoke and mirrors as you continously claim it is. I...

This new mochi donut and boba shop in the UWS recently had their soft opening last weekend. Mochi Dolci is in the old space formerly occupied by Kefi, a now defunct Greek restaurant. While there are other spots in this neighborhood to get boba/bubble tea, this might be the first for mochi donuts. The exterior and interior space are aesthetically pleasing and very IG worthy. The interior décor is overly whimsical with its peach/pink walls, flower selfie walls and neon lights, and definitely stands out in this neighborhood.

The owner is so incredibly nice and took time to chat with us on our first visit. And on our second visit we felt like we were friends visiting. I’m not sure when they will be fully opened for indoor dining; we went yesterday, and it looks like they still had some small construction work happening.

Their menu is small right now and consists of six varieties of boba drinks, rotating flavors of mochi donuts, Korean corn dogs, and strawberry Bingsu. I’m sure they will continue to add more when they finally have their grand opening. You can place your order at the counter, at the kiosk by the entrance or by downloading their app and placing it there.

During our visits we’ve tried their Taro the Tiger Boba Tea and Black Sugar Boba. Unlike other boba shops, we weren’t given the option of customizing the sugar and ice levels. Not sure if this is because they are still working out the kinks and if this option is available on their kiosk. The Black Sugar Boba was a wee bit too sweet for me and the Taro Boba was not sweet enough. I did enjoy the boba pieces itself and wished they had put more in the drinks. We have also tried their mochi donuts and have gotten the pandan, strawberry and chocolate flavors. The mochi donuts here are very fluffy and had a nice chew. I enjoyed the pandan flavor best as it had a hint of pandan and coconut.

If you are in the neighborhood with the family, definitely check this place out. I think kids and teens especially would...

What a fun night!

If you were passing by Mochi Dolci and its pastel pink exterior, you would never know that this cute mochi donut and boba tea shop is home to a speakeasy (222 Speakeasy) in the back of the restaurant!

I was told by my group to meet up here - that karaoke was happening! This was around midnight on a Thursday. It is walking distance from multiple hotels on the Upper West Side, and you can’t miss it.

Upon entering, the shop was, of course, dead. Not sure where I was going, I walked to the back and walked straight into the space behind the bar - whoops!! I exited and entered this time instead through a pink, classic. telephone phone booth! This was so cute - a dark room with lots of artificial cherry blossoms hanging and cute velvet seating. Karaoke was going strong with this large group! I believe around 25+ fit easily.

The bartender was super friendly but because this was a larger group, drinks were a little slow.

I ordered the Boozy Bourbon Taro Bubble Tea: Earthy taste of Bourbon with the earthy taste of Taro. Tapioca Boba included! I can’t find pricing but I feel like it was $20+. I thought the flavors were paired very well and it was a decadent dessert for me to end the night. If you have a sweet tooth, you will enjoy this and any of the other boozy boba drinks.

My friend had the Strawberry Soju which is a popular menu item, and she really enjoyed it!

We were a rowdy group but the bartender was extremely accommodating and told us that as long as we were here, he’d keep the place open. We ended the night around 2 am.

Upon leaving, a few of us were the last to exit, and I had one friend who was determined to get a last shot. None of us were for this, so the bartender, picking up on the vibe, gave the three of us a free soju shot (which is extremely light and not a true shot). I thought that was extremely cool of him given he probably couldn’t wait to clean up!

Thank you, 222 Speakeasy and Mochi Dolci! What a...