Terrible staff!!!!!!!! The absolute worst in NYC!!!! Today, Saturday afternoon, there was no outside or inside seating available in this restaurant, so we ordered take out. While waiting for our food, seating opened up outside. We asked the woman by the front door if we could sit outside and she said yes. We sat down and not even five minutes later a dark haired male (manager?) told us we could not sit there. I asked why and he said because the people who just walked up are waiting to be seated. I asked if they had a reservation and he said no, they do not take reservations. He said we had to leave because we ordered takeout. They hadn’t given us our food yet, so I asked if they could serve us instead and he repeatedly said no they are preparing our takeout. I asked why the woman said we could sit down, and he said because she’s only worked there for two days and doesn’t know the rules. My question is, why was that our fault? How easy would it have been for him to bring our food to our seats so we could enjoy lunch? Instead, he moved us out of the seating area and a few minutes later came out with our takeout food and attempted a lame apology. No apology could make up for his unwillingness to accommodate us. I brought out-of-town family to this restaurant because my niece likes ramen. Everyone was disappointed and upset, but he stuck by his “rules” that since our original order was takeout they could not switch us to seating. Our situation was an easy fix if he wanted to make his customers happy. They need to train their staff better and treat their customers with respect and fairness. I live a few blocks from this restaurant and will NEVER...
Read moreI have passed by this Ramen shop on the express bus since high school and I've always wanted to try out the ramen here! I've heard really great things about it, and when I saw the waiting list outside my expectations, rose with excitement. We were called in about 20 minutes on a Sunday night so we didn't wait too long. They have indoor and outdoor seating so that certainly helped we were seated inside and when we walked in anime music flooded the shop, which I loved because I'm a dork and know almost all of it.
Ambience and atmosphere got a check in my book. Inside is pretty tight since it's a small hole in the wall but the sign outside definitely makes it stand out. The staff was one of the kinder stuff I've come across at restaurants in general, even when the girl next to me spilled all her water on the floor. They were so genuinely sweet!
As for the ramen, I ordered the original Naruto ramen and was pleasantly happy with the pork. Sometimes ramen shops will only give you super inedible fatty pieces of pork but I had 2 decent pieces. As for the broth, it was just okay. The flavors didn't exactly punch but it was pretty good.
Flavor wise is this spot my favorite? No. But I'd it a great spot in the Upper East Side to grab some ramen for the future winter months ahead oh most definitely. Don't come here expecting a lot as it is a "sit at the bar, eat and go" kind of spot. But waiting for your food while listening to anime music is a whole freaking vibe.
On Site -Bathroom in the veryyyy back in the employee area (you may have to ask to go) -Hooks for your Jackets
Tips -Wheelchair accessible outside (might be too...
Read moreAs a reviewer, I’m always intrigued by places that draw a crowd, and Naruto Ramen on 3rd Ave never fails to catch my eye. Every time I walk past, I see long lines outside this small ramen shop, so I finally decided to join the queue. After waiting about 10 minutes, I was rewarded with a marvelous bowl of heavenly soup that made the wait more than worth it.
The star of the show here is their top ramen soup, and it’s nothing short of delicious. The broth is something to behold—thick, creamy, and rich with the deep flavors of slow-cooked bone broth. It’s the kind of soup that warms you from the inside out, with a depth of flavor that makes you savor every single spoonful. The noodles are perfectly cooked, tender yet with a satisfying bite, and they soak up the broth beautifully.
I was so impressed that I ordered a second bowl to go. It’s that kind of ramen—the type that turns you into a believer after just one taste. Whether you're a ramen enthusiast or just someone looking for a comforting meal, Naruto Ramen delivers in spades.
The shop itself is small, which explains the lines, but the intimate setting adds to the charm. The staff is quick and efficient, ensuring that the wait, while noticeable, isn’t too long. And believe me, once you take that first bite, you’ll forget all about the wait.
If you’re in the area and see the line, don’t be deterred—join it. Naruto Ramen serves up a bowl of soup that’s well worth every minute you...
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