New Ruan's Restaurant — Restaurant in New York

This place used to be really good 25 years ago, but now they cut back on some of the quality. The sweet & sour chicken is wrapped with breading filler to look like bigger chicken nuggets, while the chicken peices inside were actually small. (stringy almost ⁰tasteless dry chicken too, not juicy)

The roast pork fried rice used to have huge 1/2" square chunks of pork, now the pork size is the same as most other chinese take out, 1/4" square.

I was put on hold as soon as he answered & felt like he was rushing me afterwards. All business personality, almost cold, like I did something wrong. No hospitality over phone, sounded like he was either mad at something (ratings?) or just having a bad day, everyone knows if your serving the public you have to appear to be nice as it might affect your business.

Then, the delivery guy (maybe it was the guy who took the order!) took $20.00 tip instead of $10.00 like I told him out loud for him to hear but he took my three $20.00 bills & gave me $10.00 back. My order was only $29.00. Real Slick.

Now that I saw that past review about the huge roach, I wont be ordering from them anymore anyway.

The fortune cookies were stale too, they didnt snap open just bent slowly.

The positives: They still give pleanty of sauces & a fruit in the bag & yes that famous Pistatio ice cream with cherries is...

This place is a solid choice for me when in Brooklyn, for so many reasons. Food - GREAT! I've been here numerous times, and even had 2 birthday parties hosted here. Needless to say, I've had just about everything they have to offer. I've loved it all, every time. They essentially take Chinese appetizers, entrees, and even group platters, and then add an artistic presentation. Drinks - What can I say? They have it all. Anything I could think of getting, they have. They also have a FANTASTIC set of house drinks that can satisfy a diverse range of tastes. It's a small bar, so they don't carry EVERYTHING, and they don't have seating for more than 3 or so at the bar, but this isn't supposed to be a bar... So don't come here if you're looking for a watering hole that also serves good food. Service - Exceptional. I'm never there waiting for some attention, a refill, or a recommendation from the helpful staff. I'd say they're the biggest reason I come back. It would be hard for me to believe that anybody could have a bad...

Always a great experience here. Staff is always nice and food is as fresh as you'll get in any Chinese restaurant. I only eat vegan foods ( well, when you eat out, you never know 100% if it's vegan or not, as I found out with Cici's recently 😩) and have to be creative. I asked them to make me sweet and sour mixed vegetables. The look on the waiter's face was priceless. Kind of like if you went into an Italian restaurant and asked for ketchup on pasta 🍝 😂 Not that I've done it, but Italians don't like you to experiment with their foods. What I like best about this place is their service. Keeping it real, Chinese food is Chinese food and only slightly differs, in my opinion. If you want a nice looking place that treats you well, here's the place for you. A little romantic also, if you're looking for...