Oscar's Kitchen La Casa De La Yaroa Y Patacon — Restaurant in New York

DO NOT WASTE YOUR MONEY HERE. Extremely disappointed with my order and the way my issue was resolved I ordered a $25 “platter” of 3 meats and one side order if it’s a $25 platter you would assume it’s the traditional long aluminum pan Nooooo I paid for literally a round small lunch plate that contained 3 pieces of chicken 4 pieces of meat and a whole bunch of old plantains. I was extremely irritated not only because they barely had any options since “everything gets bad so they try not to over but good” but as to how they said it’s based on the quality of meat I have and a $5 lemonade that was not fresh .For the circle aluminum plate that alllll the restaurants sell $10 lunch with and they charge me $25 I was in shock plus tip and del$35!!!!!!. My husband and I requested someone pick up the food since we were not pleased nor was it touched . The “main person in charge “ said they do not do refunds nor they can give us any type of credit which is extremely unprofessional and rude since they did not even try to please us . Very sad experience since it was our first time trying out to elsewhere but this is why you should never cheat on your day one restaurants!!!!!! Ordered a $20 platter from mango’s up the block and wow I got a large aluminum platter plates ,napkins , mojito and forks were included aswell as my 3 meats and...

Yesterday I went in the guy at the counter was speaking to two other people acknowledged me with a rush oh hi what would you like i said a 3 piece pica pollo with tostones he proceeded to speak with the two other people and I never saw him place my order in the kitchen I was with my toodler she was crying so I just assumed let me give him a few minutes and see nope he kept his conversation a few minutes later owner comes in ask did they take ur order I said I assume so and I repeated my order to him he joined the other guy and the two people and didnt acknowledge or update me if I was really getting taking care of well then 2 young girl come in and when I say the service the got was incredible to the service I got it was very disappointing especially since Ive been supporting this business since covid! I ended up leaving with my baby sad part is its more important to be tik tok famous then to give good customer service. I hope my review helps you acknowledge all your customers and not pick and choose whom to...

If I could put below a star I would. I just moved to the Bronx been looking for good food for great price. I. And across oscars kitchen on google so my husband and me took a drive there I ordered a chicken burrito and he ordered a lunch special fried chicken with rice and beans. We took the meal home and half way into his meal he bit into something that felt very hard not like a bone. We examined it and in all honestly looks like a tooth 🦷. We called the restaurant and they said theirs nothing they can really tell us. We can’t even finish our meal with the disgust we feel right now. It’s not something we found in the rice it was found inside the chicken. Will never order from here again I’d rather pay some extra money for a good meal than something like this...