Patsy's Pizzeria — Restaurant in New York

With the UN General Assembly this week, getting around the city is tough, painstakingly difficult. My boyfriend and I wanted pizza to pair with a bottle of wine for dinner and I had no luck with the first place I tried because the streets were blocked off. Feeling determined for our date night at home after a long day at work, I was on the hunt but considering giving up on the pizza front. I walked around a bit longer searching for another place and ended up remembering this Patsy's location was close by. They were busy with the dinner crowd and I was unsure of whether or not I should even still try to get a pie at that point. BUT, I walked in and so happy the moment I did. The waitress greeted me warmly with a hello right away, her hands full, making her way to diners seated at a table. I walked to the rear of the restaurant where the magic was happening in the oven and was again greeted by a warm, friendly gentleman who took my to-go order. As I waited, only a couple of minutes thereafter another gentleman named "Gus" who seemed to be a manager, in a friendly manner politely attended to me. I told him I ordered to-go and he walked back to check on my order. I had a 20-25 min wait which of course I had no problems with. Gus asked me my name and reasured me they were working on my pie. I was delighted at that small gesture and felt they genuinely cared about me as a person standing in front of them. Gus also shared he has a friend with the same name and we had a nice little chat. I left for 20 mins and came back- and waited another 5 mins or so. The first gentleman and Gus again reassured me it would be just a few more minutes. I got my pizza and left feeling lighter on my feet and oh so happy. What an amazing, wonderful, kind experience amidst all that's going on in the city right now. Gus, you and team were gracious and you made my day. Thank you so much. You all made what would normally be a small moment feel big, and special. AND your food is delicious! Large, half mushroom peperroni and half...

Surprised by the low ratings. This is the go-to pizza spot for the client we work for around the area.

You get bread, like any other Italian place. I didn't really enjoy the bread. It was tough to eat and I was also craving something soft and easy to chew.

We started out with 3 salads. Also the individual salad portions are generous. We ordered 3 salads among 8 of us to share as appetizers.

1. Insalata di Arugula The arugula salad was sweetened with honey (I think?). Overall, a great refreshing salad. I personally like anything with arugula!!

2. Organic Baby Greens with Beets There was goat cheese, walnut, and beets in this salad and the base was just baby greens. Personally, not a fan of goat cheese. But overall the salad was good. It was a good mix of flavors.

3. Insalata Romana = Caesar Salad This was surprisingly my favorite salad, which was totally unexpected because I'm a big fan of Arugula from 1). Haha. Although it's the simple ingredients of lettuce, parmesan cheese, croutons with caesar dressing, the salad for perfect for a muggy summer lunch.

We tried two types of pizzas. On both pizzas, the cheese was perfectly gooey and the flavors were delicious. You can't really go wrong with their pizza. AND if you sit on the first floor, you can see them shoving the pizzas into the ovens. Once again, 2 pizza for 8 of us and we were stuffed afterwards.

1. Round Pizza with Pepperoni and Basil
2. Square with Sausage

Hands down, I would go with the square pizza with sausage.It was so good that I wanted to ask them what kind of sausage they used. It's not the typical sausage balls you expect on pizzas. Instead it's shredded pieces of grounded meat/sausage. Very very good.

Although, it was very loud and hard to hear, it is great place for a large...

Sought this place out for our “authentic NYC pizza” experience on a weekend visit based on a strong recommendation from a usually trustworthy app/community. Did not work out for us at all.

My teen said it was “High Key Mid” so that’s bad as I understand it.

We asked for pepperoni on an Original Round 17”, with light sauce, and a bit well done on the crust cook.

We received pepperoni and barely-cooked, greasy sausage on a soggy, floppy pie. The taste was very bland. You can tell the ingredients are quality with good separating tastes, but aggressively bland and unimpressive. The dough was an excellent recipe and the crust was worthy of all the hype, but nothing else.

The service was apathetic and just sad. As we got our waters delivered, we were told the “computers are down” and each table was being told that they couldn’t print receipts and that you’d just have to trust them once they took your card to go run it.

The blazer-wearing manager was sending the distressed/beat-down server(s) to face every table and apologize profusely instead of stepping up with some authority and taking responsibility off the servers with comped drinks/appetizers or similar. Weak leadership all around. I assured our server we were fine and would pay cash. Beyond that, service was slow throughout the meal as they seemed understaffed for a Saturday lunch hour.

Atmosphere was the kind of empty quiet that really needs background music to fill the void. We heard every conversation from every table loud and clear as each one got the news about “the computers”.

Let...