Peking Empire — Restaurant in New York

Worst customer service I have ever experience in NYC. Straight off rude, very Impatient and disrespectful. You call for delivery and they rush you two minutes into the call. Asking, " What do you want?" In a very agressive tone, like if you are a big bother to them. They know your not chineese, so they just treat you bad. Disrespectfully, and agressively asking you "What do you want? What do you want?"Their food needs major improvement, especially the pork fried rice, beef fried and the other rices . Mainly because they barely cook the meat good and leave it almost raw. Their meats like spare rib tips are also raw in the inside. Disgusting raw meat these people can send someone to the hospital because they refuse to properly cook their meat. I mean they rush you through the order. So, thats probably how fast they cook their meat.Their chicken aswell taste bad, comparing to other I have tasted. The Girl on the phone is the most disrespectful chineese women I have ever spoken to in my life. I said " I want to speak to your manager and complain about you because you should never speak to people like this". She yelled at me saying " I don't care about you" and left me hanging on the phone on purpose, while she was busy taking another order or talking to someone else. Run from this place, don't order from them. If, they cook with such bad attitude, you don't know what they could put in your food. They are MONEY HUNGRY, rude, mean, disrespectful, Zero business customer service skills. Not...

Horrible Experience – Unsanitary Practices

I’m absolutely appalled by what I witnessed at this restaurant. While waiting for my order, I saw one of the workers accidentally drop a piece of fried chicken on the floor. To my shock, instead of discarding it, he casually picked it up and threw it back in with the other uncooked chicken as if nothing happened!

What made it worse was the fact that he glanced over at me, seemingly checking if I had seen what he did. I had to tell him to go back and remove it, and he only did so reluctantly, like it was second nature to him. This makes me believe this isn’t the first time this has happened.

I’m incredibly disappointed and disgusted by the lack of hygiene and concern for customers’ health here. I won’t be coming back, and I hope this review serves as a warning to others.i couldn’t enjoy my food afterwards ,i really wished I didn’t pay for it or bit into my food and as a first responder relying on these places for food , makes...

The first time I got food from here I was pretty satisfied with the quality ect, everytime after it seemed to become less and less, fine that’s ok because this is the closest to my house, but when I realized everytime I would order the same thing and the price would be different I was a bit irritated. Then to top it off I would always order way more than 20 dollars worth of food but until I mentioned them giving me the free soda they chose not to even put it in, mind you it cost them cents AND I would always tip generously. This bothered me the lack of integrity they have, ALSO me being a regular customer you would think they would have the decency to give me the correct prices and do what they have advertised NOTHING I have ordered has ever been the price of the menu!!! The website vs the flyer vs the Actual price they give you is completely different. Make sure you are not a passive person because eventually you will feel taken...