Perry's Coffee Shop — Restaurant in New York

Service is constantly slow. The owner with the glasses has the personality of a rock. Zero customer service skills. Overpriced for food that is bland and looks like it could have been cooked at a nursing home or a school cafeteria . Nothing really sticks out. What really bothers me is NO MATTER WHAT… they stay cooking the food in the order it was received . I waited multiple times for a bacon egg and cheese sandwich for 45 min because they had to get out the large orders that were placed before me. HAPPENS CONSTANTLY. Why wouldn’t you cook the small items first to ease the line ? Really blows my mind . Cherry on the cake was when they forgot to ring me up for my drink and I was paying with the card ( $5 minimum) . When most businesses make a mistake they give you the item they forgot at no charge . At Perry’s they wanted me to pay for it and since it was five dollar minimum, they neeeded me to use the atm and get charged a fee just to pay for $1 can of ginger ale that they forgot to ring. They got children that don’t know good business working at the register, with a owner that is really...

What a gem in the cut. I was starving and in need of some vegan food quick. Stumbled upon this place. First let's talk ambience..I truly felt warmth upon first walking in. The wonderful gentleman in the front not only listened to what I wanted, he called a younger woman who took my order to a t. Service was beautiful. I felt like I was at my grandma's house again. She died last year!! I really don't think this diner or the beautiful staff there understand the power of kindness!! Thank you for great food and even...

I used to order from this place everyday. The people are polite and the delivery is fast. That part hasn't changed. I decided to order a veggie burger from them. I am not sure if it changed owners but it was not the same quality fresh food I use to get. The veggie burger was DRY. The patty tasted like it suffered freezer burns, were talking stale and flavorless. I am very surprised. I hope this is not a regular trend because I enjoy their service. The...