Bronx Party Center — Local services in New York

I visited the store today with interest in wanting to rent a bench for my babyshower on 2/15/25. After examining the bench that I originally wanted I noticed that the bench was severely damaged with dye marks, stains and some damage to the gold exterior of the bench. When I spoke with the guy at the counter I asked him if there could be some type of accommodation being that the stains would show in my photos however I was still considering taking the chair. I guess being that I was voicing my opinion about the bench he chose to lie and not take my business. His lie was that the owner is out of the country and wouldn’t be able to assist me. When I told him I would consider another bench and asked for the price of the delivery and pick up he told me that he don’t think that they would be able to deliver the chair to me because the driver is out of the country. I became frustrated and left the store with some parting words. As I’m driving home I get a block from my house and to my surprise I see the pick up truck from the same exact store with two men picking up furniture from a residence. Seeing that truck made me very upset because why would the guy lie? I drove a nice distance, paid for parking just to have someone lie because they didn’t want to conduct business professional. This is not good and the guy at the counter is a terrible liar and has horrible communication. They don’t take the money they are making off these chairs and invest them in anything new they just rent them out to people for the same price with no type of compensation. Horrible Fraudulent Business!!! Don’t Go...

I remember started my business and I had about 2 orders. Now I go to this place and I try to empty them out lol !

I'm grateful for this store in ways people couldn't imagine. When you starting a business you may find it somewhere else cheaper, YES. However, it's the time it takes for a person to sit with you to explain the difference in materials, quality and explain why this product cost more.

A real example: I made cupcakes my icing melted. So I went here and they had frosting and materials I can use to handle all of this it work well for my next events. I have gotten cupcake containers from...

I needed a edible photo made for a retirement cake. I sent the photo numerous times to their email. I get to the store this morning to get the photo made and the so called manager tells me that he couldn’t open the file, then he just walks away. I’m like how rude is that. No help, no suggestions on how he can help me get my photo, nothing. I would never, I mean never ever patronize this establishment ever again. I would rather get in my car and travel to find better customer service. I don’t recommend this business to anyone. Businesses like this just bring...