ROKA Modern Mediterranean — Restaurant in New York

One of worst experience to order and be at that place! Very unprofessional and rude staff, the lady I talked to was not at all helpful to even give information that when my order will be ready! She was just keep pushing on me that we are too busy and my order is not just ready, I asked if it’s not ready and by the time when it was supposed to be and whereas they had not even started to prepare so please cancel as I can’t just keep waiting. But after trying to inquire couple of time, she just has a sold pathetic attitude to say if I understand correctly or not that we don’t have your order ready!

Would never ever recommend not coming to this place again!

The least they should do is improve attitude to deal with customers specifically if you are tied up with more orders doesn’t mean you push the customer out...

If i can give this zero i would i ordered a sheperds salad , falafel, chickpeas salad bogo on uber eats i mean at least have it fresh the sheperds sald cucumber was slimy tomatoes half mushy , falafel have no sauce on side maybe i do understand that not guaranteed not a big deal to me but omg the customer service is horrible my first time coming to establishment only to be ignored and given attitude , i say to myself are you serious?just nothing but attitude , questions about stuff ive never ordered mind you i traveled 30 minutes only to be treated like a bum . Its like im living a dream , the place is clean , put together , but its a turn off with that young lady, you never who is patronizing get more training for her whoever she is, maybe i need to wear a...

Back with another professional review:

YOU NEED THIS! What good is there not to say about this classic Mediterranean restaurant. If you’re a fan of places like cava, you have to check out Roka while you’re in Williamsburg Brooklyn or, better yet, make a trip on purpose all the way from New Jersey, California or even Brazil like I did.

Pros:

Serving sizes are huge

Food is fresh service is top-tier and excellent.

There is a ton of value in the bowls and you will leave for guaranteed.

Employees are super nice!

Cons:

You can’t eat more than one bowl at a time because there’s way too much food

You may want to eat here more than two or three times a week, which could potentially get you tired of it, but I cannot confirm that.

10/10 value and...