Saraghina Bakery — Restaurant in New York

I have been coming here for more than a year and I can tell you things are changing, and not in a good way. They used to be my favorite store, and I’ve been trying continue supporting them, but the changes are making it hard. Saraghina is on the pricier side, and it used to be worth it, but I can’t say the same anymore. The Fellini sandwich-they changed their bread. (It’s not worth a quarter of the price tag they put on it anymore. Used to be my go to). The croissants-they started cutting them different, almost as if to put less content between. The customers notice when you change things. We’ve expressed this but you guys keep switching things up. I hope this review will help you realize. Don’t lose more customers. Please take your customers criticism, we’d hate...

I walked in this bakery and bought a bottle of water. An hour later I returned with my friend and her son who were buying something while I looked around at other items, my bottle (I bought earlier) half-full in my hand. We are all Black.The same clerk, white guy with brown hair in his late 20 to mid 30s, who sold the water bottle to me earlier, gestures at the bottle and says something suggesting pay. I don't know what part is more racist. The fact that he doesn't recognize me an hour later. (On both occasions there were perhaps 3 other people in the store, so not a lot of traffic). Or that he feels the need to remind me to pay for a water bottle I already paid for and did not drink from while in the store. And all this...

I was a few days ago in this wonderful place! Everything was a dream, we had good references of the place✅ We were served by Jess or I don't remember her name well, but the service was excellent, I also heard my friend say that he loved the new layout of the bakery. In the process, a manager approached us to ask if everything was okay and during the conversation I told him that I was Venezuelan and that it was my first time in the place and that I was not very clear about my traditional tastes what I could order! Coincidentally, that manager was Venezuelan and he recommended focaccias and chocolate croissants to me! I could say that they made love to me in this restaurant! I will be back soon,...