Spirit & Bell — Restaurant in New York

I left this location about 5 min ago to catch a flight. Orders a salad and a drink. The drink glass had black residue inside the glass that the server said was a result of the glasses being in the chiller then coming into contact with alcohol……. I asked for it to be remade to make sure as this doesn’t happen at any other place with a chiller (also the glass wasn’t cool to the touch when I received it). The salad was fine the first few bites then I got grittiness and found the leaves not fully washed with dirt/sand at the base of a leaf I was biting into and even more on another leave stem base. Sent back and was told numerous times it was taken off my check. The tab I started was not updated so I went to pay at the register with my card and the server told me she had already closed my tab meaning without me signing, tipping, nothing. I asked again are we sure I’ve paid because the tab on my phone says it’s open and she said yes. I get to my gate and get the text saying my tab was closed and lo and behold it has me charged for the salad I took one leaf from and sent back. I have no time to go back to have it corrected and wouldn’t trust the server to fix it either. -3/5 and highly would not recommend. Avoid...

BLUF: DON’T USE THE QR CODE

I was looking for a sit down place that wasn’t packed - I should have taken that as a sign….

The waitress had us pick our table and handed us menus. On every table, there is a QR code that says, “Scan to Order & Pay.” Before the waitress came back, I ordered and paid for my food using the QR code. When she returned, she said the QR doesn’t work and I’ll have to pay the traditional way (card reader brought to the table). I checked my account and I had been charged for the order placed prior to her return. The waitress claimed that it will be suspended, but given the lack of upfront communication, I’m very skeptical.

Prior to receiving our food, the waitress came back with the card reader expecting me to pay. I said I’m not paying until we receive the food and will tip accordingly, but I will not preemptively tip given our first interaction. She tried to say it was protocol, however I’ve never been to a sit down restaurant where you tip beforehand.

Food was mediocre - to be expected to airport food.

At the end, when she cleared the table, she said, “I’m sorry, I have to bring the check now.” Yes…now is an appropriate time to...

Had a really unfortunate experience. The food and drinks just were not good. I asked for a dry white and the bartender recommended the Pinot Grigio, which makes sense. My husband ordered a dirty martini. My wine just was not good. Tasted like apple juice, honestly. The martini came in a very small glass which was good because it was mostly olive juice. I ordered the baratta flat bread, which, from the description, I thought was going to be a pizza. It was actually a large piece of mozzarella surrounded by 4 slices of what seemed to be stale pita? I believe the cheese had been previously frozen because it was very watery and didn’t have any flavor at all. It was most confusing. I asked for salt for the fries my husband ordered and we had to go up to get it. Oh! And the plate with the fries was dirty🙈 I appreciate being understaffed but she just didn’t get the salt. I was left completely confused by the entire situation. And, it was $78!! Please, just...