Starbucks — Restaurant in New York

I have NEVER met such rude people. This place is NOT, I repeat NOT open in the morning as stated in the hours and the lady behind the counter yells at people that they are not opening until after 6:30 despite the fact her partner is saying a different time. It is wayyyyyy too early in the morning to be that rude. Get another job if you are that hateful to customers. And if you are the owner of this Starbucks I have seen at least 100 people be turned away from your business in the past 30 minutes. The upstairs Starbucks is no better and does not open on time either. Very disappointing that people traveling have this as the last impression of the city. It is almost 6:30am and still no coffee, unacceptable for a morning in an airport when people have been up...

I’d give zero stars if I could. This place is struggling to say the least. They were out of vanilla syrup for starters. I ordered a coffee drink and a pastry and 15 mins later I had my drink but no food. I asked and she said it was coming. I waited another ten minutes and nothing. My flight was boarding and I had to leave. Others were visibly annoyed having to wait so long for their orders. Completely inefficient service. How I can get a custom drink and no pre-made pastry is beyond me. I’ll never use this location again. It was just past the security area in Terminal C. Just keep walking if you don’t want...

This is a review for the one on the lower level of Terminal C. I ordered a breakfast sandwich; about 15 min went by and I asked one of the people at the counter how long I could expect to wait. She was right in front of me and she clearly heard me, but she ignored me. My order came about 5 min later. I've rarely had someone just ignore me like that. I hope they take note of all the negative reviews and get their act together. Maybe part of it is that they need more staff. They could also let people know, when they order at the cashier, how long they can...