Teriyaki R Us — Restaurant in New York

It's a good spot, but it's not enough for a 5 star because the competition around it is fairly better. As far as taste goes, I'd go to Sarku Japan a block from here. For affordability, there's a vendor in the Jamaica Market where they have a lunch special for just $6. There's also a hole in the wall spot called PP Boy that has a better selection of Sushi rolls.

Anyway I'll get to why I rated this place a 4. The food is average, it's not bad but it's not good enough to stand out. Props to the ladies on service, they are on point and are very kind so I will always give good commendation on enthusiastic service. I got the Chicken bento which does come with teriyaki chicken & rice, steamed veggies, 2 spring rolls, 2 gyoza dumplings and 4 California rolls for $12.99 which is decent but would be perfect with a drink included. Chicken teriyaki w/ rice was pretty good, veggies were alright, spring rolls were good, dumplings were decent but I'd prefer them steamed than fried and the Cali rolls were alright. Could've came with a cup of soy sauce and Wasabi sauce which they didn't have so that's a miss on their part.

If this joint were the only spot of its kind within a 10 block radius, I'd come here more than once, but with Sarku Japan, PP Boy, 2 Asian fusion spots in Jamaica Market and Panda Express all within a sole block from one another, It'll be awhile before this place sees me again. Too many options for them...

Visited 2/5/24….the cashier was very nice…but ultimately my concern was the line cooks… texting on the phone with gloves on then proceed to make food with the same gloves on. What really put the icing on the cake was the same line cook, started scratching his back with the same gloves he use to text on his phone and still proceeded to make food. I told him to change his gloves it’s Unsanitary and he just looked at me and kept making my food. I called to speak to a manager but the manager didn’t want to come to the phone. Then the cashier over the phone didn’t seem to care much when I explained what happened. As a chef in the food industry that is a big NoNo to be texting and touching your face and other body parts with gloves on…then proceeding to make guests food. Someone can and will get sick if this establishment does not practice food safety. I threw my food away because he made my plate with those same gloves....

I’m not going to lie I really do like this place . BUT there was this one situation where I had gotten the daily special teriyaki chicken with the white rice and I found a black HAIR in my food , even pulled it out my mouth that’s DISGUSTING. Keep in mind my hair is blonde . I went there a week later to grab some dumplings and when I ordered I told the lady how I found hair in my food and if she can ask the cooks to be careful and she just looked at me like I was crazy . No apology, no acknowledgment of the situation. I didn’t expect free food nor accommodation. I just think that she should’ve just gave me at least on. I’m sorry or something. It’s just very unprofessional. And they will not be getting my...