Thai BKK — Restaurant in New York

Walked in today, 5 months pregnant alongside my 3.5 year old who loves this place, and became extremely disappointed at the way we treated by the counterperson. We weren't even greeted to order our meal. Just stared at as an indirect way of telling me if I were ready to place an hour. Politely asked the counterperson if she could not include onions in our meal since I have a picky eater on my hands. They insisted they normally don't modify their fried rice but would make an exception for us since my LO was standing nearby. I asked for red sweet sauce on the side which I was then told that the rice is already cooked with the sauce and that they typically DO NOT provide special sauces on the side (unless for a fee). I've been spending money here for nearly three years and this was the first that I had heard of what appeared to be lies. During this entire scenario, my young child smiled and continued to say "Hi" to the counterperson who completely ignored her. Utterly disgusted at their service. DO NOT recommend especially for families and neighbors. So unfortunate that businesses think they can just appear in neighborhoods and not treat locals with great and quality service/care. NOT KID-FREINDLY!!! NOT...

Food is very good but the service is horrible. I was told I have to spend $10 because it is a $10 minimum but the law is your suppose to charge a minimum for credit NOT debit and when I asked to speak to the owner nobody knew where he was then I asked to speak to a manager nobody in there knew how to contact him if you cannot contact your store manager that is in fact a problem. My order was $9.20 and she was trying to get me to purchase something when I didn’t want to just for 80 cents they rather lose my money and my business that’s just horrible you shouldn’t turn down the people that support you and recommend your restaurant to others. I will not be going back here and I will not be recommending this place to ANYONE I know if anything I’ll tell them how they try to scam people for...

I so wanted to like this place, especially since I was starving!

I ordered through Uber Eats (that's a whole other horror story) and the delivery took about 2 hours to arrive. Naturally, after such a long wait the food was cold as ice. I could live with that, but the food was bland. The tamarind salmon was moist, but surprisingly, didn't have any flavor. I think it was because the broccoli that was placed in the same container absorbed all of liquid. The broccoli was so saturated with the watery tamarind sauce, I had to toss it.

The spring rolls saved the day! They're not overly tasty or delicious, but they definitely stave off hunger pains in a pinch.

Maybe I'll give them another try, but dining in the restaurant as opposed to delivery. Fingers crossed for...