The Brunch House — Restaurant in New York

If you have a problem with the food, the owner will come and not listen to your comment.

She will defend the cook no matter the case, which may infuriate you as a customer.

If you ask her to go away or get frustrated with her lack of accommodation, she will victimize herself, creating a scene as an excuse to not accommodate you as the customer.

Ownership obviously does not put the customer first. Businesses fail this way.

Also - not enough parking - I would not bring a nice car to park here AND the parking lot is on an extremely dangerous corner for pulling in/out.

Food/service not worth the risk.

Overall:...

Ordered online when it said the place was open, paid for my food and everything. Said it was accepted, being prepared. I go for pickup, the place isn’t open. Tried to call to see what was going on, their phone doesn’t work. Just keeps ringing and ringing or goes straight to busy. Now i have to dispute with my bank. Extremely unprofessional, please take your...

The food was not authentic, I don't understand the reason they have to do that to customers looking for authentic foods from different countries and end up getting another version,. Not sure of the reasons but, please serve what you claim, authenticity is key to...