The Champagne Bar — Restaurant in New York

I rarely give bad reviews, but the plaza champagne bar left me no choice. I have never before felt discriminated against based on how I'm dressed and what I look like until I arrived here. I had been excited to get a champagne flight at the plaza champagne bar for months while planning my trip to NYC and I specifically emailed them ahead of time to ask whether they are open to children. They assured me that children are always welcome and that they have high chairs. They also specified that the bar is walk in only with no reservations accepted. This was fine because I intended in going on a Monday at 5 pm which I figured would be a low volume time. Flash forward to when we arrive. It's pouring rain outside. The hotel employees at the front door did not even want to let us in with the wagon. Finally I entered with my toddler to check for availability at the bar. There, despite the fact that there were many empty tables, an employee told me they did not have room for us-- that all the tables were reserved for hotel guests (despite the no reservation policy). I tried to mention that we would likely only take an hour and that we travelled specifically to come there, but they still turned us away, back into the rain. I am convinced if I had come without children and dressed fancier, they would have let me in, but instead they turned away a paying customer for the possibility of no customers. Needless to say the Plaza will not be getting our patronage ever again. We have no need for a place that thinks it's too good...

What can I tell you about the champagne bar plaza hotel ? The surroundings were stunning ‘ the ice cream I ordered was probably the best I ever tasted ‘ the service was professional as I expected’ unfortunately to ruin was supposed to be a memorable experience and the hi light of my trip was when a staff member approached me and asked if my ice cream had been served to me as it was as it should of also been on a plate , I told them I was served it without a plate ‘ with that he wondered over to another staff member and sent her over to our table were she took a glance at my handbag ‘ they then wondered over to the corner were they were huddled over what I assume a camera with cctv . My friend asked if there was a problem and he replied that he was no t happy that I was served my icecream without a plate . He thought I had stashed it In my bag …. It made what should have been an enjoyable experience memorable in not such a good way . Also the bathroom waste bin was overflowing with used hand towels ‘ not at all what I would have expected in this beautiful hotel ‘ I also found the door men on the door rude...

Like many others, I visited The Plaza Hotel with the Home Alone scenes in mind.

The Champagne Bar in the lobby felt gorgeous and special, and the staff provided warm, attentive, and professional service.

I came here specifically to try the iconic “Kevin’s Ice Cream Sundae.” Unfortunately, desserts cannot be ordered on their own. So I had to order a salad as a meal. It was delicious, of course, but I was too full to really enjoy both the salad and the ice cream.

Based on Google Maps reviews, I was expecting a playful sundae topped with M&Ms, but what I received was a much more elegant, refined version. It looked beautiful, but it didn’t quite capture the nostalgic charm of the movie, which left me a little disappointed.

As expected from a top-tier hotel, everything is quite pricy. Still, it’s worth visiting at least once. If you’re dining alone, walk-ins...