Tony's Pizzeria — Restaurant in New York

I ordered a pizza today for delivery and paid extra for toppings that were not put on. When I called politely asking Tony’s to send me the correct order, the woman on the phone became extremely rude and aggressive. She went off on me saying it was not Tony’s fault and she blamed Uber eats and the delivery driver for the error. She didn’t try to help at all and then abruptly hung up on me. She made me feel very uncomfortable. My partner heard the conversation too and was blown away by her disrespect. She had no empathy or consideration for us as customers who waited over an hour. I‘ve noticed other comments about a rude lady working there, so I’m guessing it’s the same person. She is unsuited for a position dealing with customers. This was some of the worst customer service I’ve gotten from a restaurant. Completely unprofessional and inexcusable. Your customers...

So I called an order over the phone the woman stated it would be ready in 20 minutes. I only ordered a salad with shrimp so I figured it wouldn’t take that long. 20 mins. later I get there and my order wasn’t even prepared!! First red flag! So leave and come back and I’m paying for my food and he says 19 dollars. I’m like for a salad? But whatever I’m not tripping about that! So I get home and open the salad! My god there’s soooo much ranch dressing poured all over it, it looked like someone emptied all the croutons they had in the store in the salad & barely any spring mix and then 3 pieces of shrimp! Like come on if you’re going to charge that much for a salad at least be over standard. The shrimp was hard and old I just threw the salad out! I guess that’s what I get for ordering a salad at a pizza shop! Do...

Beat Pizza straight up in Greenpoint and We Williamsburg, real Pizza, not $5 speciality slice Pizza, real Italian style Pizza and Italia n dishes liked your Nana used to make, from real Italian rice balls with the 3 peas in each one, to legit slices mace fresh from start to finish. Not many places anymore not pushing a gimmick. You love real Italian food, not honey saracha pizza which has its place and is delicious but good, prices, great service, family owned and caring about re peat buisness and serving the neighborhood through great food at great prices.....if your not going to Tony's your missing out on real Italian...