Brooklyn Public Library - Greenpoint Branch — Attraction in New York

I have been coming to this Library since 2014 and the renovations that has been done is for the worst. I want to start off by saying that i love the staff and there’s a mixture of new staff members with old staff members that have been there since day one! (Impressive if I might add). For some odd reason, before the renovations the Library held a lot more books which meant a lot more of a variety to choose from. At this point, I have to travel to other Libraries to get a book because it seems as if this library just turned into a neighborhood daycare. 85% of the space is dedicated to a children’s area, children’s activities and claustrophobic with parents and caregivers with their strollers and screaming babies. There is just a sliver of books for adults/young adults and I am always left with the question: What really was the reason for this renovation? To have 2 floors, there isn’t much of anything. Highly disappointed, there should’ve been a community vote from the people who live in the heart of greenpoint and would definitely tell you that this upscale “scene” is not benefiting anyone but just for ONLY the aesthetic to try and fit in with what is popular today. This isn’t a library. It’s a private daycare. Start charging tuition...

This library has only one table with plugs for computer usage and eight chairs around it, yet the table would never fit that many people with computers. It might fit eight people with cellphones, if they were all small people comfortable having their chairs touch. The table realistically fits three people with computers and is almost always crowded. The wifi at this library is often not working which is another big problem. The Starbucks on Manhattan Ave is constantly overcrowded with people setting up office which speaks to the fact that the library is not providing a sufficient service to the public. It is odd that the 2014 budget will give $107,000 to create an ice rink in McCarren Park, yet our library sits in this condition. The building is ripe to build a second floor and allot space for the children's section separate from a section where people can read, research, and use the libraries' computers or their laptops. This library needs to emerge from the early 1990s, where it seems to be stuck, and become a better resource for the Greenpoint...

the printer was down and there was no sign or notice—you only find out after you try to print. i ended up losing a very important document because i had already sent it to print before arriving. when i told the staff, the woman at the front desk was incredibly rude and acted like i was bothering her. she literally threw her hands up and said “oh well” in the most dismissive way, like i was the inconvenience. only after i said something did another employed even bother to put a sign on the door, and she casually said they don’t know when it’ll be fixed. it’s the lack of care for me. if you’re planning to use this library, doublecheck every single thing you need beforehand because the employees clearly don’t care and won’t help unless you call them out. the rudeness and disorganization make it more stressful...