Yard House — Restaurant in New York

First Visit- Bamboozled

Back in September was my first time dinning at the Times Sq location. A group of friends and I two-stepped over there when we missed our reservation @ another restaurant.

I was familiar with the brand & just thought they were ok. My impression was changed, I actually order an entree and enjoyed it. Previously @ the Ridgehill location I've had drinks and basic wings, nothing overly impressive.

After a 20min wait we were seated upstairs. We all order some starters and drinks. I ordered the Lobster Garlic Noodles (hold the mushrooms) and was pleasantly surprised. So much so I convinced another group of friends to come here after an event a month later (October).

Second Visit- Tour de Armpit Wings

Womp WOMP.... Big Big mistake!

The food was subpar at best and the service was by far severely unprofessional, at times giving disorganizing and very much rude.

We were immediately taken to a table on the ground floor. Our server, Elijah, was pleasant. However his enthusiasm shifted by the time the check was requested.

Everyone order simple appetizers, or dessert and I order an entree as well. My starter was wings, which came out first. I watched as a server/busser carried the wings all over the dining room under her arm as she attempted to figure out what table ordered them. We literally watched her go to every table except for ours. Then I witnessed her holding the plate of wings under her armpit while clearing & cleaning another table, that was the end of it. When she finally made it to our table the wings were sauce-less and cold to the touch. I immediately sent them back. It took another 15/20 minutes for the girl to bring out the sauce and to notice we sent the wings back.

I also ordered the Lobster Garlic Noodles (hold the mushrooms) again. When this dish came out, it was also cold and had to be sent back. There was no apology/ concern or care from any staff member (no manger came but we didn't ask). Not even our server and by no means did we think he was at fault.

The rest of the table ordered poké nachos, wine and dessert. Everything else was just ok. The service severely began to slack after the "tour de armpit wings" and noticeable got worse towards the end when asking for water and waiting for the server to return with minor things like napkins and lemons.

We watched as he had a full conversation with the table next to us but failed to check-in with what we asked for or when we needed assistance. Then when we received the bill the "tour de armpit wings" was still on the bill.

I can understand slight service struggles when busy, but they were busier the first time than the second. While I thought they presently surprised me the first time I was wrong! The service and food quality doesn't justify the price or calories.

I highly doubt there will be any additional visits for me, especially not a third visit @ this location.

Just A Note:

First visit was a party of 5, we sat upstairs and second visit was a party of 4, we a at downstairs. If that makes any difference. Idt service and quality should be contingent on...

"A Culinary Delight in the Heart of Times Square: A Rave Review of Yard House" My wife and I recently had the pleasure of dining at the Yard House in Times Square, and it was an absolutely fantastic experience from start to finish. We were on vacation in New York and decided to pop in for lunch, and it turned out to be one of the highlights of our trip. From the moment we stepped inside, we were impressed by the atmosphere. The restaurant was clean and cozy, offering a welcoming retreat from the bustling energy of the city streets. The service was impeccable; the staff was polite and attentive, and our food arrived at our table surprisingly quickly, which was a huge plus. The food itself was a true culinary treat. My wife, who can be quite discerning, absolutely loved her Maui Pineapple Chicken. It was perfectly grilled and served with tender baby broccoli, fragrant jasmine rice, and a delicious sweet soy ginger sauce. The flavors were vibrant and well-balanced, a real taste of paradise in the city. I opted for the "Everything-Crusted" Ahi Tuna, and it was one of the best tuna sandwiches I've ever had. The ahi was seared rare to perfection, and the combination of shiitake mushrooms, house steak sauce, arugula, and a luxurious white truffle sauce on a toasted brioche bun was simply divine. Paired with a side of their perfectly crispy house fries, it was a truly satisfying meal. We also enjoyed our drinks. My wife had a lovely and refreshing Buzz-Free Mojito, made with Seedlip Spice 94, citrus agave, soda water, and fresh mint, while I opted for a classic and equally delicious Strawberry Lemonade. While the mains were priced at around $30 and up, we felt the quality, portion size, and overall experience made it well worth it. The Yard House offers a great value for a meal in such a prime location. In short, our lunch at Yard House was a perfect dining experience. With great food, excellent service, and a pleasant atmosphere, we would highly recommend it to anyone looking for a delicious and memorable meal in Times Square. We can't wait to go back on our next trip...

Came here on a random Thursday night with a friend. We ordered regular fries (no parm, no truffle), sweet potato fries, and we each got the 10 piece crispy traditional wings (bone in). I got half buffalo, and half Korean chili garlic.

As a lover of sweet potato fries, these were pretty disappointing. They were pretty bland and not all that sweet or crispy. It also came with pure maple syrup which was not a great pair at all. Definite pass next time.

The regular fries would be the way to go! Nicely salted, very crispy and overall had the feel of fresh fries we were looking for. Def recommend!

As for the wings, the buffalo ones were as one would expect- tangy with a slight kick. By far though, the Korean chili garlic wings were great!! A lightly coated, nice meld of flavors, topped with scallions and crispy garlic! The wings in general seem double fried as they were very crispy and had a nice crunch to it. Would come back for these and the regular fries.

The interior of this establishment was pretty spacious, several floors with plenty of seating. Lots of tvs for any games that would be on. Service was nice and quick however they put in the wrong order and gave us boneless wings first, which we declined because we didn’t order, then they came with guac and chips, which we also declined because we didn’t order. And they seemed pretty confused.

Also, while waiting to order, we decided to go on the ziosk (on the table) to see the menu there and then went to games for literally less than 30 seconds, and then the staff came, exited out, and then put our order in. When the bill came, we were shocked to find there was a $3.50 charge for playing the games. We didn’t even play- it was opened and then it was exited by the staff member. So parents with kids- unless you don’t mind the surcharge, don’t play the games!

Decent food though and would come back for...