Black Duck Market & Deli — Restaurant in Newburyport

Excellent selection for a popular small town convenience store, but HIDEOUSLY OFFENSIVE customer relations. I’ve spent about $100 there this summer alone. Today I bought a 5 oz. bag of chips and a Synergy drink for $9.88 (well above wholesale prices). As I was leaving, I stopped at the coffee station to put the chips in my bag and take a sip of the drink I’d bought. I noticed my preferred brand of coffee and squirted 3 oz. from the thermos into a small size cup and proceeded to exit the store without paying attention. At that point, the cashier snapped at me in an extremely aggressive tone of voice “hey you owe for that coffee”. My leaving with the coffee was entirely accidental and unintentional, but the hawkeye surveillance and the tone of voice in which I was spoken to is entirely UNACCEPTABLE in ANY business in the United States. This is 1 of 2 convenience stores in the extremely affluent tourist town of Newburyport, MA, where this well-stocked, well-run business makes $ hand over fist, ESPECIALLY on their do-it-yourself coffee station. I’d estimate, from coffee sales alone, this store profits tens - if not hundreds - of thousands of dollars EVERY single business quarter. Therefore, snapping at a customer who just paid your business $9.88 one minute ago for 3 oz. of coffee and a mass manufactured paper cup is not only offensive & disrespectful, but an extremely poor display of business ethics and economic understanding. This business could lose a cement truck’s volume of coffee without its Profit/Loss statement being effected in any way. I have the operator a $5 bill and left without change, as his attitude cost them ANY profit they’ll ever receive from me in the future. Not only will this business NEVER get a single penny from me ever again, I’m going to tell everyone I meet in Newburypot and here on Google to avoid it. Rude as rude gets, given the situation. Now I realize this review seems like online “trolling” and is highly critical; so be it. Profit vacuums like this convenience store business that personally offend & disrespect their customers for approximately TWO CENTS worth of wholesale coffee after that same customer just overpaid $9.88 for other items deserve to be OUT of BUSINESS, as well as deserving the scathing review I’ve tried to lay down here. If y’all are visiting Newburyport, MA, go to the other convenience store on State...

Had to resubmit the review they tried to tell me it wasn’t racism.

There was a white lady at the counter she was holding my passport ID in her hand and told me I needed an amercian ID

A real ID is the equivalent of a passport id. It says United States on the top of the card.

Telling me to get a Amercian ID when looking at my passport card that says that on the card is actual racism

I tried to tell the owner last night he did not care it’s all good I’ll keep going here I don’t have anywhere else to go.

Just know they have an active racist who tells people with IDs she’s holding to get...

This place is one of my favorites, rickie and preddy, (spelling on name ?) run this deli market. Nicest people, you just fall in love with their personalities. Always something their that I need, whether it is 1/2 and 1/2 for my coffee , Panini sandwich is the best I have had. They make it with love. Wonderful people work for them. They are right in the Tannery, in newburyport ma. It is a market and deli and the prices are reasonable, so check it out if you are in newburyport. Say hello to Rickie and Preddy, you will be glad you did ! I...