Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
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Ordered through door dash 4 sandwiches. A 30 and a 15 piece nuggets and 2 fries. After deliver and tip it comes to $93.00. They packed it all in one bag.. which was too heavy to begin with. The steam from the food weakened the bag so when I pick it up the bag rips open and dumps all the fries on my doorstep. So I call to complain and the manager says that they understand what happened and the policy is that there is nothing they can do to compensate.. but if I do it through doordash I will get a refund. The truth is that on the doordash app there is really no way to propery explain issues with an entire order. After filling out a complaint on doordash I received a $6 credit.. really not happy. And why should door dash be responsible for Chick Filet putting too much food in one bag....
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Went to the take out window and the female staff member there appeared to give my food to the car in front of me and I saw them return a small bag to her and she gave them a larger bag. When I asked for our food to be placed in a new bag, she was incredibly rude. I then asked to see the manager who was very kind and apologized, but the issue continued. While the manager was talking to me, behind her back, the female employee who was rude to me proceeded to smirk, and seemed to be laughing and then she kept shrugging her shoulders as if she thought my comments were somehow funny. In all my years going to this restaurant in Newtown, I have NEVER encountered such a rude and very unprofessional worker there!!. I hope the manager really told her about her...
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I go to Chick fila 2x a year. Most recently it's been in Downingtown, Pa. I was just here for the first time and my anxiety is through the roof. I pull up not having a regular and wanting to look over the menu. I'm greeted by a sweaty teen shoving a peeling at the corners laminated menu and then they stare at you. High pressure for a casual human who just wanted to try a milkshake. When my gf asked to get a 8 piece of Fila nuggets that threw me off when the girl questioned me about it. Then asked of I'd pay in cash and if so if it be 5, 10, 20 etc. On the end after having such an in your face ordering style so someone who doesn't want to go to a counter for said expiernce...
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