Ono Hawaiian BBQ — Restaurant in Norco

Went to this location about 10 mins before closing. Girl at the counter was very nice and friendly. She gave me an extra bag for my sauce containers. Food was ready with till closing, and a couple had just come in that they were happy to help. Customer service is definitely not where this place falls short, unfortunately it's the food. I ordered the kalua pig with teriyaki chicken plate and kalbi for my better half. First off my hubby's ribs were at least a quarter fat, plus the bone didnt leave much meat. Not enough mac salad for my liking on a plate lunch/dinner. Not to mention this isnt your traditional hawaii mac salad..but I wont go there. 😊 The vegetables were too much and not cooked well enough for my liking. My plate, same issue with preparation of vegetables, however I would have muched preferred some sautéed cabbage with my kalua pig. The kalua pig was short some flavor and could've used a bit more smokey flavor. Of course, I am very picky when it comes to kalua pig. Growing up in Hawaii the hotels would have a competition every year to see who made the best authentic kalua pig and I would get to taste straight out of...

Today service was slow. I asked my family meal to come with white rice only no cabbage and of course I got extra cabbage and my chicken was not cut. On top of that 3 or 4 people who got there after i had already placed my order anf they all got their meals first before me and left while I got to wait there for a while longer. All I got was ur order is next every time I didn't wanted to make a scene so as my order finally came I was so Upset that I didn't check it so I got what I didn't wanted. I have been going there since it open every week but the NO more they just Lost one of their greatest...

Only reason I come to this location is because it's close by. I feel that the Ono chain doesn't give you as much food as the Aloha chain, with only 2 pieces of chicken in the mini meal compared to 4 at the Aloha chain. Don't really notice a meat quality difference between the two either. However, despite that, the place is always relatively clean and I've never had "bad" service here, but it's definitely not stellar or anything to write about. Only thing holding it back from a 4 star is just the portion size, everything...