I ordered a drink and it was made wrong, then they handed me another wrong one. Instead of fixing it, I was told to get back in line and pay again. When I asked for a manager, I was told none were available—only a “shift lead.” Staff were rude and unprofessional, and it feels like they try to gaslight customers into thinking it’s their fault.
Corporate is no help either. Phone numbers just go to voicemails that no one returns, and emails only get an automated response. Honestly, every time I go, the staff look miserable and like they don’t want to be there.
If you come here, double-check your drink before leaving—because if it’s wrong, they won’t make it right.
Also prices are never constant. I ordered the same drink it should be the same price. Shouldn't be $6 one day and the next I go and its $9. No...
Read moreI always drive to OKC for the brunette w/ almond milk but glad there’s a new location close to home. I had such a great experience this morning thanks to Zion! She was super friendly, kept the line moving smoothly, and gave me helpful info about the cinnamon roll since I wanted to try something new. You can tell she really enjoys what she does and makes customers feel welcome. She helped me pick a drink without feeling rushed. I’ll definitely be...
Read moreI’ve tried a few of their drinks now coffee and energy drinks. I love their upbeat bath! Trinity was the best today! I look forward to going here and Love ❤️ that they have coupons that they send in the mail as well! I haven’t gotten a drink I don’t like yet I love the sweet and salty as well as the pixie stick energy drink! You have...
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