Clean Juice — Restaurant in North Carolina

This is the first time I went to this location and everything looked great. Madison was very knowledgeable and helpful as I wanted to get a day cleanse pack at the last minute and she had to do a quick mix on one of the juices for me which was great. I had to drop a star off my rating because I had a $100 bill and they said they could not take that and just stood there and stared at me. I was buying $60 worth of product which would have been $40 change. I would put this in a customer service category. A common sense issue as well. If I come in to buy a 5-day cleanse pack and walk in with $100 bills for THAT, would they deny my cash? They were willing to stand their ground on this rule they said the boss (owner) had laid out and not make the sale. A response from owner isn't necessary unless it is something other than the canned responses given to most all of the other reviews. If my cash situation is against the rules for the store and it is inconvenient for me to come up with something else at the time (ATM etc) it's a lost sale. The cleanse pack is much needed and so...

Have always been a by fan of this place, but of course because moms need extra things in their life to make it harder - I ordered breakfast for delivery on their website for me and my toddler, and over an hour later I call to check in - and something in their system was not working to where my order was just hanging out at the store.

it’s your system issue it’s absolutely your responsibility to figure out how to fix it and get us our food. They said the best they could do is cancel my order, which is insane. Call DoorDash if that’s how you do your business. It’s your business and my time and money.

The person on the phone also talked down to me like I was being irrational and it’s not even like I was yelling or cursing, and then tried to say she was just trying to help me figure it out… which she was not, she just wanted to cancel the order and move on.

I’m not one to leave many reviews but this type of negligent customer...

I'm a clean juice fan, I frequently 3/4 times weekly even when traveling. It's one of my go to's for healthy options. I was heading to an appointment and ran in ordered the healthy heart, staff was nice, got my 24oz and hit the highway... I was extremely disappointed thinking something is wrong with this smoothie, it simply was tasteless, like seriously a iced milkshake with no flavor, no cinnamon, no maple, no taste.... it was so bad I wanted to returned but I was headed out of town... after my appointment I went to a different location and ordered the same smoothie and it was a major difference I could taste the cinnamon and maple, it was also different in color so I knew something was left out of my smoothie at this Derita location in Concord. I will be back the next time I'm in the area for a re-make. I was not happy, very disappointing. Follow on TikTok...