Heidi's Brooklyn Deli — Restaurant in Northglenn

So the man that served us did a great job making our sandwiches and he was kind enough. But he was the only one working. And you could see he was a little overwhelmed. Not his fault at all. Hire some help. He had to run the register also. Then 1st. The hours are wrong. We went on a Friday says the hours are 8am to 7pm. Well they were closed for a bit between 1:30 pm and 2:30 pm. No big deal. We waited in the comfortable lobby. 2nd. They didn't have soup at this location and no potato salad or coleslaw that are supposed to be a choice with your meal, you just get chips and a pickle or upgrade chips If you pay more. No apparent signage saying this either. Okay. 3rd. The skin was still on the salmon in the sandwich. Just a note. This particular Heidi s is inside the dealership. I'm pretty sure they don't make the bread at this location. But it was still fresh. They have a gluten free bread. And the man making our sandwiches made sure to ask if it was a preference or an allergy. Good for him. I am still giving them a 4 for effort and because of...

Man, what a bad decision it was to eat here. This place is batting 1000 for worst franchise in history. My wife and I love Heidi's, but this however was no Heidi's. The limited menu was pathetic, omitting several staple sandwiches. The location was awkward with very poor parking. I also felt wierded out by the car salesmen going behind the counter to small talk with the girl making our sandwiches...Our sandwiches were missing main ingredients that were on the menu and also loaded with jalapenos....we didn't order them with jalapenos or banana peppers (btw). Don't get me wrong, I don't mind spicy, but you need to be careful of what you are doing, especially when it comes to peoples food....that they pay for and order a certain way. I would highly recommend going to a different Heidi's, or anywhere else.

The staff was friendly though....baby...

For years we have purchased loaves of bread here. But the last few times they have been incredibly rude and snapping at us about purchasing from them. I called to have them put some aside as we do numerous times a year, and the girl said she'd have to have her manager call me back when he was back around. And I explained I was right near the store and would like to pick them up. She got all irritated with me and then started talking to her manager..... Who I was told was not around, and Imcould here her sassy attitude and them her manager snapped back about it and yelled nope. We will never shop here again. The customer service here is terrible and every time we come in here they are all rude and grouchy about us being there, even for a sandwich. We were told a few years back by the manager that loaves of bread were...