Ok so let’s get the pros out of the way first: Our server was the sweetest lady we have ever met. Very knowledgeable with the menu, gave good recommendations, and got our food out in a timely manner. The only problem we had with the server was after we were finished eating, she never came back around to give us our check. Which is where the cons come in: A gentleman (who I heard was the owner) that seated us walked past and I kindly waved him down and asked if we could get the check after 20 minutes of waiting. The man gave us an annoyed look, put up his hands and said in an aggressive voice “I don’t have your check!” And walked away. He came back after a minute and asked “who was your waiter?” After explaining what our waitress looked like , he yelled for her and was giving her attitude. This was a shock to me and my family! I have never experienced this before. Usually, when I’m at other restaurants and the waiter is taking long to come back around to ask if we’re ready for the check, I will ask a worker passing by and they will kindly say “so sorry about that, let me get your waiter”. Never have I experienced such a rude reaction before. Not only that man but as our waitress was helping other tables, other employees would pass by her and make rude comments. I’ve never been so uncomfortable dinning before. I DO NOT recommend Kabuki and will not be returning! Worst...
Read moreOur Review of Kabuki Restaurant @ Waimalu Shopping Center. Kabuki Restaurant is a Step Back in Time. Where Culture and Tradition is Alive and Well. Traditional Japanese Dishes are Made in The Time Honored Tradition. No Shortcuts. The Taste of The Good is Authentic. Prices are Reasonable $$. We ordered Shrimp Tenpura Donburi Bowl, Miso Butterfish Teishoku. My Teishoku was Excellent - Chawanmushi (classic and hard to find, not many Japanese Restaurants make this anymore. But done right it is a Treat.) Sashimi, Lettuce Salad, Simmered Pumpkin, Green Tea.
My wife's Shrimp Tenpura Donburi is on a bed of Rice, with Miso Soup and a Traditional Tenpura Dipping Sauce with Grated Daikon, that is so Authentic.
For Dessert, we had Strawberry Shave Ice with Vanilla Ice Cream and Azuki Beans.
We had a Wonderful Time at Kabuki Restaurant and You Will Too. Hugs Wes n Wanda Anzai ❤ Mililani Hawaii 5 / 2022
Update March 27, 2024. Play pulled up in front of Kabuki and they have a big sign saying dine in is closed. But the okazuya is open 7 days a week. So I'm guessing there's no table service now only delicatessen takeout. Oh that's too bad. We like the eating in the restaurant and the service and the food, it...
Read moreWent in cause I was craving their maki sushi and sweet potato tempura. There was 2 people ahead of us and no one behind us. So the first lady in the stripped shirt said can I help you so while we are looking to see what we want, the lady on the other end says I can help the next person (because someone walked in). So we were just ready to order when the stripped shirt lady starts to help the ones who walked in behind us and her co worker tells her I'll help them cause you're waiting on someone (us) and she rudely says "they don't know how to decide". At that point I thought to myself there was no line so we weren't holding up the line, why is she so rude and impatient. We decided to not patronize their establishment and walked out. That was not only rude but disrespectful and un business like. You don't know how to treat your customers. We will not go back ever, they lost our business if their employee is going to treat customers like that. I did tell another employee and her comment was maybe she's not...
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