This was our first time to any Cilantro as a couple. Previous to this visit at Oak Brook Center, my employer had catered from cilantro as a token of appreciation to the employees. The Asada and Barbacoa tacos were very good and in fact, Katherine thought the Asada was the best that she has had so far in Chicagoland. I will have to judge the Carnitas taco at a later date when I buy one fresh, since I brought one home and ate it much later cold!
The young woman at the register (on 9/23/24) was incredibly helpful, friendly, welcoming, patient, interactive, and informative.
We had such a positive experience that we would go back.
The Decor for this food court type location is done just right!
My only critique would be that I think tacos at $3.80 is a bit high. I would be more inclined if you had a daily taco special that doesn’t involve a taco dinner with the sides and rice and beans.
Do a three taco for $10 which to me seems fair and would be far more attractive.
I was hindered from buying more tacos because I didn’t want to break the bank for buying more than...
Read moreFirst bad review I've ever written. Maria the Manager. What a joke. One of the rudest people I have ever come in contact with. Listen to the other reviews!
Ordered a taco salad with chicken. After a two bites I realized it was ALL chicken no salad. Went back to the counter with my food and the expo girl got the manager. With and immediate attitude, her head swaying back and forth she said "This is the way our taco salads are which is portioned out." There was no lettuce no rice and no beans. After realizing she was not going to fix my salad I asked for my money back. She held her hand out with an attitude and said "credit card?!" It's been 2 weeks and I still have NOT received my money back. Needless to say, I have put a call in to the General Manager. I never write reviews because to be honest I don't care nor do I have the time, but for this experience...
Read moreI work in the mall and eat here at least once a week. I went on 4/19 at about 3:30pm with one other person behind me. The woman gave me the wrong order (unknown to me until I got back to work). I walked all the way back to the restaurant just to have the woman gas light me and tell me it was my fault. She wouldn’t make a new burrito for me even when the one she handed me she said was my order. It could have gotten mixed up, I have no idea what’s in that or how long it sat out. I asked her to make me a fresh one and she rudely declined. I was able to overlook the perpetually poor service due to its convenience in the mall. However, after this experience today, I will neither eat here again or recommend anyone who comes in town to visit our store location from across the country. The lack of service is...
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