Gibsons Bar & Steakhouse — Restaurant in Oak Brook

To start out, the hostess and greeters were very professional. The coat check lady was also very nice. They made sure we were happy with our seating situation and seated us in a timely manner. Mind before you come here that it is loud! Before I get into the food, I want to discuss my service experience with waiter Dan. Dan originally greeted us and came off as stern and right to the point. This is okay but not if it becomes disrespectful. I usually prefer waiters like this becomes I come for the food, not to talk. While Dan was not directly rude he did talk over and move along to the next person ordering alarmingly quick while my dad was still trying to order. He seemed to be rushing us and that is not how we should feel. It could’ve been a honest mistake since it is really loud inside but ordering our food felt like an inconvenience for him. The real issue of the night was when we told Dan that it was my brother‘s birthday. Mind my brother has not shown up yet so we told Dan we want a Crème Brûlée at the end as well as their birthday chant as a surprise. Dan acknowledged this that it was a surprise and walked off. 3/4 the way into the meal Dan comes around and says to my brother “so I hear it’s your birthday!” To which of course my brother said “yes”(mind my brother doesn’t like attention which is why we had to make it a surprise or else he would know what’s coming at the end and be uncomfortable until it happens). Dan then proceeds to ask my dad in front of my brother, “was it a crème brûlée for the birthday boy?” Surprise ruined! It wouldn’t have been a problem if Dan acknowledged he maybe forgot what our request was, but it did not feel like Dan cared about our needs at all but rather just tell the kitchen what we wanted. While he wasn’t terrible it’s just the little things like connecting with your table and acknowledging their situation and occasion! Now to the food. Gibsons, you guys need to change your bread. The butter is phenomenal but the bread is not warm nor does it have any attributes that sets it ahead of other steakhouse bread. It is just boring. What is nice is you get 3 different kinds of bread. For starters their salads are fantastic! You cannot go wrong with ordering a salad here. I ordered the soup of the day which was lobster bisque. The flavor was immaculate but I wish there was a little more to it (lobster pieces or special cream drizzle). For my main I got a 10 ounce filet and this is the reason Gibsons is a prized steakhouse because well, they can produce an insane steak. Cooked to perfection and seasoned adequately. Their side mash potato’s are made in house and so good. Same with the cream of spinach. The crème brûlée was fantastic as well. It was complimentary as well so I thank you for that! If you are a steak enthusiast Gibsons is definitely a stop you’ll...

One of the worst dining experiences I’ve ever had. Especially disappointing since I’ve received some of the best service I’ve ever had at other Gibson’s locations. Our server seemed to go missing for long stretches and our table felt like an after thought the entire meal. We ordered a small garbage salad, and then at the end of placing the order we asked to change the size to a large. We were brought out a wedge salad and a correction was made for the error. Next my steak came to the table missing the blue cheese crust I ordered. At this point we had already waited quite a while for this first attempt at serving this steak. I pointed out the crust was missing and she took it back to the kitchen to add a crust. She brought back a plate where it looked like they smeared some blue cheese on the steak and held a bic lighter too it to ever so slightly melt it. Extremely underwhelming. Now after I started cutting the steak and eating it, I was massively disappointed to find that my steak was hardly cook. The center was blue and the edges were red. I asked for medium rare. At this point she offered to take tbe steak back and finish cooking it. I asked for he manager. She said they would fix it and get me a new steak… about 20 minutes later and asking what happened, they had the audacity to bring me back out my steak that had now sat for about 45 minutes total, and was taken back once before for the blue cheese abomination. When she set this in front of me (same steak with a new smear of now unmleted blue cheese) I asked if this was a joke? I swear I had to have been on a tv show at this point. Finallly she offered to remake the steak and at this point it was made to go as it was now 9pm, when we were seated at 730pm… 90 minutes later still waiting on my correct entree. The steaks and salad were comped for the errors which was a sad attempt to make up for the disaster that occurred. I feel the meal should’ve been comped as a whole as it was ruined and all I ate in the restaurant were sides and some salad as I waited on error after error. 2 of the other three steaks on the table were under cooked and had an experience exactly the same as mine bringing it back recooking it and letting it sit for 20 min before brining it back out. This was a dinner for a bachelor party and the experience was ruined and we didn’t even get to eat together. Would not recommend this Gibson’s location to anyone. People go to places like this expecting a flawless dining experience and I feel as though that is all we were served. The management needs to make changes immediately! The service and kitchen were sloppy and...

Gibsons Bar & Steakhouse in Oakbrook, Illinois, is a gem from the moment you walk in. John, the manager, greets you at the hostess station, exuding warmth and decades of restaurant expertise. He introduced me to Jackie, my server, who was exceptional. When you visit, definitely ask for her.

Established in 1989 on Rush Street, Gibsons Bar & Steakhouse is a Chicago icon known for its prime steaks, classic American cuisine, and vibrant atmosphere. It boasts the distinction of being the first restaurant group in the U.S. to have its own USDA Certified Angus beef program. Over the years, Gibsons has expanded while maintaining its high standards.

Starting with the Pear Blossom Cocktail—Grey Goose La Poire Vodka, Elderflower, Pear Nectar, and Lemon—was an excellent choice. The assortment of breads, especially the raisin bread, was irresistible, but I made sure to save room for the main courses, with a to-go box for the leftovers.

The sesame-seared tuna appetizer was a delight, followed by a refreshing house salad with field greens, cucumber, cherry tomatoes, crumbled Gorgonzola cheese, and a balsamic vinaigrette.

For the main course, I enjoyed Gibsons' grassfed Australian GGA bone-in filet mignon, perfectly cooked to 147° and served with an Au Poivre sauce. Craving a bit of surf and turf, I added an Australian cold water lobster tail with drawn butter and a side of sautéed spinach with EVOO and garlic.

The meal concluded with their magnificent chocolate mousse cake—plenty for four, but perfect for one with leftovers. And of course, no meal is complete without my signature cappuccino.

Every Gibsons location I've visited operates with the precision of a Swiss timepiece. The service and cuisine are consistently top-notch, and the pacing allows you to savor each course fully. Dining at Gibsons is an experience that everyone should have at least once in their lifetime.

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